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The Senior Specialist BI & Business Performance Analysis is responsible for delivering end-to-end business performance analysis and actionable insights to support Commercial and Regional decision-making. The position ensures data integrity, performance visibility, and insight-driven recommendations, enabling revenue growth, operational efficiency, and strategic execution across the Business.
Job Responsibility
Track and analyze commercial KPIs including revenue, Product Performances, customer base, usage, acquisition, churn, and offer performance
Produce and automate hourly, daily, weekly, and monthly commercial performance reports and dashboards for management review
Conduct performance deep dives to explain variances Days to Days, MTD , MoM, YoY and YTD Across all service, region, town…
Analyze products, offers, promotions, and pricing performance, identifying risks and growth opportunities
Support forecasting, budgeting, and early-view performance tracking in collaboration with Finance
Provide actionable insights and recommendations to support commercial decision-making
Work closely with Product, CVM, Sales, Marketing, NW teams to align performance analysis with business objectives
Ensure data accuracy, consistency, and integrity in all reports and analyses
Requirements
Strong experience in business performance analysis, BI reporting, and insight generation
Solid understanding of commercial and regional KPIs , and support Regional Hoc with performances insight across all services button down at site level
Proven ability to translate data into clear, executive-ready insights
Experience working with cross-functional teams (Commercial, Finance, Network, Strategy)
High analytical rigor with strong attention to detail
Bachelor’s degree in mathematics, Statistics, Economics, Engineering, or related field
Strong proficiency in Power BI and advanced Excel
Good knowledge of SQL and data analysis tools (data warehouse exposure preferred)
Understanding of commercial performance management and reporting processes
Nice to have
Experience in telecommunications or a similar data-intensive environment is an advantage