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Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! We are looking for a Senior Sourcing Engineer, Spares and Warranty to join out team! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.
Job Responsibility:
Lead contract and terms negotiations with suppliers, ensuring alignment with Microsoft’s cross-functional requirements and business objectives
Establish strong relationships with Storage suppliers (e.g. SSD, DRAM)
serving as the senior escalation point for supplier leadership, ensuring timely resolution of critical issues to support business growth and operational excellence
Manage component pricing, lead time, and multi-source allocation across suppliers to drive spares supply chain optimization and resiliency
Align suppliers on SLAs, KPIs, and OLAs, and conduct regular MBR/QBR sessions to drive performance improvement
Define RFQ / RFP activities and conduct negotiations with suppliers
Develop and execute sourcing strategies for NPI, EOL, and multi-source initiatives to ensure cost advantage and continuity of supply
Manage storage commodity warranty term and RMA performance for Microsoft data centers, support required quality remediation with engineering and quality teams
Identify and drive cost reduction opportunities with sourcing tools (e.g. Cost modeling)
Demonstrate agility to resolve ad-hoc issues such as cost, tariffs, import / export compliance, and inventory consumption
Define strategy and sourcing approach to support spare parts / RMA needs for racks at data centers
Implement process optimization initiatives to enhance sourcing workflows and decision-making
Requirements:
Master's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 3+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR Bachelor's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 4+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 6+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR Bachelor's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 8+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles OR equivalent experience
4+ years of experience in Cloud or High-tech supply chain
Demonstrated ability to approach challenges with thoughtful analysis and sound judgment
Adaptable and effective in dynamic, fast-paced environments with evolving priorities
Excellent influencing skills with ability to build relationships across multiple layers in the organization
Deep analytical capabilities and ability to synthesize data to influence leadership decision making
Good understanding of DRAM, SSD, HDD technologies, including product roadmap and transitions
Expertise with various business tools (e.g. word, excel, PBI, power point)