Senior Solutions Engineer Jobs

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Senior Solutions Engineer

Intercom is looking for an exceptional Senior Solutions Engineer to join our vib...

Location

United States , San Francisco

Salary:

212750.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Corporate bonus program or a sales incentive
Stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Partner Solutions Engineer

We are looking for a Senior Partner Solutions Engineer to join our partnerships ...

Location

United States

Salary:

168000.00 - 230000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

Passionate about building first-class user experiences on the web
Strong understanding of web architecture, frontend development, and serverless computing
4+ years of experience as a solutions engineer advising or consulting engineering teams
6+ years of experience building and launching frontend applications using Next.js or React
Built and launched digital storefronts that integrated enterprise ecommerce platforms
Experienced in developer relations, from training sessions and talks to producing technical content
Results-driven mindset and experience working in a fast-paced environment
Comfortable working with remote, globally distributed cross-functional teams
Excellent communication skills and experience building and maintaining strong relationships with stakeholders
Experience driving the adoption of web technology or previous pre-sales experience

Job Responsibility

Serve as subject matter expert on Vercel and Next.js to strategic partner engineering teams and leadership
Identify strategic opportunities for technical partnerships and build joint solutions to deliver business outcomes
Align technical roadmaps, integrations, and ecosystem strategies with partners and Vercel’s teams
Create and deliver technical training and enablement on Next.js and Vercel best practices
Support partner engineering teams in building and launching frontend applications on Vercel
Work alongside sales engineering teams and build templates and prototypes that highlight Vercel with its partners to prospects and customers
Perform technical audits of Vercel applications to optimize performance and user experience
Build Next.js templates and solutions that equip partners communities with the best practices on integrating Vercel with partner products
Present technical workshops and demonstrations at in-person events, conferences, and live webinars
Champion DevRel initiatives including content creation, training, and community engagement for partners

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Senior Solutions Engineer - West (SoCal)

We are looking for a Sr. Solutions Engineer to join our pre-sales team at Tines ...

Location

United States

Salary:

155000.00 - 165000.00 USD / Year

Tines

Expiration Date

Until further notice

Requirements

8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
Security and/or IT industry experience
Strong skills and experience with uncovering customer needs
Experience with delivering compelling demos to customers and winning technical evaluations
Experience communicating with business and technical audiences
A love for learning, open to giving and receiving feedback and passionate about making clients successful
Project management skills and ability to deliver customer solutions
Analytical skills and the ability to craft actionable insights from complex data
A startup mentality with the ability to adapt in a fast-paced environment

Job Responsibility

Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
Build and demo Tines Stories with customers to show value and win sales
Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
Be a key source of market feedback into the product organization
Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
Strategic Leadership: Drive the strategic direction for sales engineering within the SoCal region, aligning with overall business goals and objectives

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

SI Partner Solutions Senior Engineer

As a Principal SI Partner Solutions Engineer, you will drive technical success w...

Location

United States , New York

Salary:

160000.00 - 190000.00 USD / Year

Sigma Computing

Expiration Date

Until further notice

Requirements

6–8 years of experience in solution engineering, partner enablement, or consulting delivery
Familiarity with cloud data ecosystems: Snowflake, Sigma, dbt, Databricks, etc.
Strong SQL skills, with hands-on exposure to BI, data warehousing, or embedded analytics
Comfort in customer- and partner-facing technical roles
Experience with consulting project delivery processes (scoping, QA, hand-off)
Excellent written and verbal communication skills
Demonstrated ability to operate in a high-growth, dynamic environment
Willingness to travel regionally and nationally 50%+

Job Responsibility

Partner Delivery & Enablement: Co-develop customer-facing solutions alongside regional SI partners
Promote and enforce the Sigma Delivery Framework in all partner projects
Support enablement sessions and lead workshops to build partner delivery readiness
Guide partners through initial implementations and pilot engagements
Maintain visibility into partner-led project pipelines and intervene when needed
Solution Architecture & Development: Build example architectures and reusable demo assets for partner use
Align partner offerings with Sigma product best practices
Assist in technical due diligence for new partner onboarding
Provide feedback loops from partner engagements to product and solutions teams
Governance & Support: Track partner adherence to delivery best practices and escalate quality issues

What we offer

Equity
Generous health benefits
Flexible time off policy
Paid bonding time for all new parents
Traditional and Roth 401k
Commuter and FSA benefits
Lunch Program
Dog friendly office

Fulltime

Senior Solution Engineer

The Solution Engineer is responsible for delivering thought leadership to compan...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

5-6+ years' experience in a Pre-Sales/Solution Consultant role, preferably in the SaaS industry / ecommerce industry
Experience supporting the APAC region, with a strong preference for candidates who have worked in or with the Southeast Asia market
Strong analytical, creative problem solving and presentation skills
Customer oriented with highly professional communication skills. Previous customer facing experience is a must
Ability to jump into different environments, adapt, and learn new skills and processes quickly
Can articulate the benefits of using our solutions to prospective customers across a broad array of industries

Job Responsibility

Articulate the benefits of using Mirakl to prospective customers across a broad array of industries
Bring diligence to a prospect’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders
Build and present standard and custom software demonstrations to both executive and user level audiences
Present companies technology infrastructure, including demonstrating deep familiarity with companies hardware, software, networking and security stack
Assist the sales account executives in responding to RFI/RFPs
Interact with Product Marketing, Client Success, and Product Management to articulate the requests of the market