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We are seeking a Senior Solutions Engineer to be a founding member of our Tokyo team—a 'startup within a startup' environment backed by the resources of a billion-dollar global organization. As a Senior Solutions Engineer, you will be the primary technical authority during the sales cycle. You will partner with Account Executives to win enterprise deals by translating complex technical capabilities into strategic business value for the Japanese market.
Job Responsibility:
Technical Discovery & Strategy: Lead deep-dive discovery sessions to understand prospect goals, navigating their existing tech stack and security policies to ensure a perfect 'fit.'
Value-Driven Demonstrations: Build and deliver engaging, localized product demos that use storytelling to show how our platform solves specific internal communication challenges
Technical Evaluations: Own the technical decision process, managing Proof of Concepts (PoC) and evaluations to remove technical roadblocks and prove platform value
RFP Excellence: Craft high-quality, persuasive RFP responses that position our solution as the market leader in Japan
Market Localization: Collaborate with global Product and Engineering teams to provide feedback on local market requirements, ensuring our platform meets Japanese technical and compliance standards
Partner Enablement: Act as the technical lead for our Japan Partner Network, providing training and technical support to help partners successfully position and sell the platform
Industry Leadership: Stay current on the evolving Digital Workplace and Employee Experience landscape to act as a trusted advisor to C-level stakeholders
Requirements:
5+ years of experience in SaaS Solutions Engineering or Pre-Sales, specifically handling Enterprise or Strategic accounts
Strong understanding of web development (HTML, CSS, JavaScript)
Hands-on experience with REST API integrations and data transformation
Deep knowledge of Identity Providers (IdP) and authentication protocols (SAML, OIDC, SSO) and Active Directory
The ability to simplify complex technical narratives for non-technical HR or Communications stakeholders while maintaining credibility with IT and Security teams
Native-level Japanese (verbal and written) and Business-level English are required
Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field
What we offer:
The opportunity to shape the future of our presence in Japan as one of the founding team members
Access to cutting-edge SaaS tools and a collaborative, innovative environment
Competitive salary, stock options, and benefits tailored to the Japanese market
A chance to work with a globally distributed team while building something extraordinary in Japan