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Sentry Logo Sentry · IT - Software Development

Senior Solutions Engineer

United States, New York City 170000.00 - 190000.00 USD / Year · Job Posted January 22, 2026
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Job Description

The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications; Development teams increase developer productivity and customer satisfaction.

Job Responsibility

  • Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value
  • Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
  • Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
  • Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption
  • Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered

Requirements

  • 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers
  • Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
  • Possess excellent communication and presentation skills
  • Problem solver, knowledgable, and can-doer

What we offer

  • incentive compensation
  • equity grants
  • paid time off
  • group health insurance coverage
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