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Senior Solutions Engineer

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Heidi

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Location:
United States , New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

100000.00 - 115000.00 USD / Year
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Job Description:

As a Senior Solutions Engineer, you’ll serve as the technical leader during the sales process, helping prospects understand what’s possible with Heidi, guiding integration feasibility, and ensuring a smooth transition into implementation. You’ll work closely with Account Executives, Solutions Architects, Product, and Engineering to navigate high-stakes enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. You’ll bring technical credibility, customer empathy, and a strong sense of ownership to every deal.

Job Responsibility:

  • Technical Discovery & Qualification: Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs
  • Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap
  • Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams
  • RFP & Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy
  • Deal Acceleration & Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process — acting as a trusted technical advisor to the customer
  • Post-Sales Handoff & Feedback Loop: Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field

Requirements:

  • 5+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software
  • Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards
  • Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus)
  • Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences
  • Comfortable operating autonomously in a fast-paced, early-stage environment
  • A trusted partner to sales and a credible voice in the room with technical leaders on the customer side

Nice to have:

Experience in healthtech, startups, or regulated industries

What we offer:
  • Healthcare, Dental, Vision benefit options
  • 401k with 3% match
  • Personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
  • The opportunity to fast track your startup career

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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