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Senior Solutions Engineer

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Ironclad

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Location:
United States , San Francisco ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

155000.00 - 180000.00 USD / Year
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Job Description:

Solution Engineers (SEs) are Ironclad’s pre-sales technical experts and a critical partner to our Mid-Market Sales team. SEs collaborate closely with prospects and with Ironclad’s Sales, Customer Outcomes, Implementation, and Product teams to drive efficient, value-focused evaluations and successful customer outcomes. Mid-Market SEs at Ironclad are the engine of our sales velocity. You’ll thrive by mastering the art of the 'technical win' with agile, tailored solution design to show prospects exactly how we solve their specific pain points today while scaling for tomorrow. With a deep understanding of Ironclad’s platform and common mid-market contracting workflows, SEs help prospects confidently understand how Ironclad can support their growth. SEs also serve as a key feedback loop to Product by identifying recurring market needs and translating them into actionable insights that improve the platform at scale.

Job Responsibility:

  • Lead high-quality discovery conversations to understand each prospect’s business goals, contract workflows, and pain points
  • Design and deliver tailored yet repeatable demonstrations of the Ironclad platform, leveraging real-world contract scenarios to tell a compelling, value-driven story
  • Run hands-on evaluations and proof-of-concepts that validate solution fit while maintaining deal velocity
  • Partner closely with Mid-Market Account Executives to shape deal strategy, manage multiple active evaluations, and drive predictable outcomes
  • Act as a trusted advisor throughout the buying journey, guiding prospects toward best-practice solutions that balance customization and scalability
  • Clearly articulate Ironclad’s differentiated value and competitive positioning in mid-market deal cycles
  • Collaborate cross-functionally with Sales, Customer Outcomes, Implementation, Product, and Marketing to share market feedback and improve go-to-market execution
  • Support pipeline growth through enablement efforts, internal knowledge sharing, and participation in team initiatives and events

Requirements:

  • 2-3+ years of Solution Engineering, Sales Engineering, or similar pre-sales technical experience
  • Experience supporting mid-market customers in a high-velocity sales environment
  • Comfort managing multiple concurrent opportunities while maintaining quality and consistency
  • SaaS experience and familiarity with workflow-based platforms or enterprise software preferred
  • Mission-oriented
  • Exceptional communicator
  • Technically proficient
  • Creative problem solver
  • Team player
  • Independent and action-oriented
  • Agile and adaptable
  • Customer-focused
What we offer:
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • The opportunity to help build the company you want to work at

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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