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We are looking for a Sr. Solutions Engineer, Public Sector to join our pre-sales team at Tines and win new customers within Public Sector. You will partner closely with our Account Executives & sales leadership to evangelize Tines' SaaS and Self-hosted solutions and educate customers on the business value that they gain with our intelligent workflow platform. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work.
Job Responsibility:
Develop strong and deep knowledge of Tines intelligent workflow platform and apply your knowledge to security & IT operations challenges that our customers face
Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
Build and demo Tines Stories with customers to show value and win sales
Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
Be a key source of market feedback into the product organization
Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
Requirements:
8+ years of experience in a pre-sales / solutions engineering or technology delivery position at a SaaS company
Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
Experience selling to the Public Sector
Security and/or IT industry experience
Strong skills and experience with uncovering customer needs
Experience with delivering compelling demos to customers and winning technical evaluations
Experience communicating with business and technical audiences
A love for learning, open to giving and receiving feedback and passionate about making clients successful
Project management skills and ability to deliver customer solutions
Analytical skills and the ability to craft actionable insights from complex data
A startup mentality with the ability to adapt in a fast-paced environment