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Xometry is seeking an experienced and charismatic Senior Solutions Engineer - Automotive Production for a critical customer-facing role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the automotive and production engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.
Job Responsibility:
Partner with Account Executives to drive account growth and retention
Discover, illuminate, digest, organize and execute major projects
Join Account Executives in onsite visits with customers when appropriate
Proactively identify and address potential manufacturing challenges (including DFM)
Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Gather customer insights and feedback to inform sales strategies
Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
Provide project management and oversight on complex opportunities
Fully own, from Discovery to Execution, 3-5 major projects
Create, organize and demonstrate cost breakdowns and statement of work documents
Requirements:
10+ years of relevant experience in automotive manufacturing and program management roles
A bachelor's degree in Mechanical Engineering or similar is required
Experience using Xometry’s services from a customer perspective
Deep familiarity with the methods, materials, culture and products of organizations such as Lucid, Rivian, Tesla, Ford, GM and their suppliers/partners
Strong understanding of manufacturing principles, including drawings and GDT
Particularly strong experience in Injection Molding required
Familiarity with ISO9001, IATF 16949, APQP/PPAP and other industry certifications and practices
Excellent communication, interpersonal, and problem-solving skills
Ability to travel to customer and/or partner sites as needed
Mountain or Pacific home time zone preferred
Experience with CRM systems such as Salesforce
Proficiency in Google Suite and Microsoft Office Suite
Nice to have:
Partner perspective is a bonus
Stamping, Castings, Forgings and other common production methods are bonus
What we offer:
401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave