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Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations. This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing.
Job Responsibility:
Partner with Account Executives to drive account growth and retention
Discover, illuminate, digest, organize and execute major projects
Join Account Executives in onsite visits with customers when appropriate
Proactively identify and address potential manufacturing challenges (including DFM)
Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Gather customer insights and feedback to inform sales strategies
Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
Provide project management and oversight on complex opportunities
Requirements:
10+ years of relevant experience in CNC/Sheet engineering and manufacturing roles
Bachelor's degree in Mechanical Engineering or similar is required
Experience using Xometry’s services from a customer and/or partner perspective is optimal
Expertise in manufacturing principles, including drawings and GDT
Expertise in Additive, Injection Molding, CNC Machining and Sheet Metal Fabrication
Experience running manufacturing projects in Asia and/or Europe.
Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
Proficiency in Google Suite and/or Microsoft Office Suite
Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.
What we offer:
401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
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