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Senior Solutions Designer

Canada, Toronto 543.70 - 579.46 USD / Day · Job Posted June 09, 2026
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Job Description

We are seeking a strategic and highly analytical Solutions Designer to lead the architecture and design of complex hosting technology solutions. This role is focused on bridging the gap between intricate business requirements and technical implementation using Oracle Siebel CRM and Adobe AEM technologies. You will be responsible for creating high-level application flows, detailed functional designs, and ensuring all solutions align with corporate standards, accessibility requirements, and industry best practices.

Job Responsibility

  • Design hosting technology solutions based on service specifications, standards, and cost models to meet complex business requirements
  • Lead the development of business design documents, functional and non-functional requirements, and detailed process flows
  • Create user personas, journey maps, wireframes, and high-fidelity mockups using tools like Figma or Adobe XD, ensuring AODA/WCAG compliance
  • Develop high-level application flows and screen designs that map business processes to actual software views and CRUD matrices
  • Create quality assurance plans, write test cases, and document strategies for User Acceptance Testing (UAT)
  • Identify and document business rules, use cases, and risks while providing mitigation strategies
  • Act as a bridge between client business units and technical teams to ensure project deliverables are met within aggressive timelines
  • Apply structured methodologies to manage system migrations and implementation changes in large-scale environments

Requirements

  • 7+ years of experience designing solutions specifically with Oracle Siebel CRM or Adobe AEM
  • 7+ years of experience in full-scale solution implementation and system migration
  • Proficiency in creating Functional Design Documents (FDD) and Business Requirement Documents (BRD)
  • Strong expertise in User Experience (UX) design, including accessibility standards (WCAG/AODA) and usability testing
  • Experience with Rational Unified Process (RUP) and creating business architecture artifacts
  • Knowledge of integrated networking technologies, midrange servers, and enterprise storage/SAN
  • Experience with Public Sector Transfer Payment (Grant) Models
  • Knowledge of corporate I&IT information mandates and QA standards

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