Senior Solutions Designer - CRM Job at Randstad (Guelph)

Senior Contact Center Call Routing & Cloud Solutions SME

We are seeking an experienced and highly knowledgeable Contact Center Voice Subj...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Work experience of 8 to 10 years on Voice routing technology
Experience working with Genesys (Cloud/On-premises) and NICE CXone platforms
Certifications in Genesys and/or NICE CXone
Deep understanding of call routing (Cisco ICM/Swampfox ICX), IVR, ACD, CTI, omnichannel capabilities, and reporting/analytics
Experience with scripting languages such as JavaScript, Python, Ansible automation or Genesys Composer/SCXML
Solid grasp of APIs, data integrations, and CRM (Salesforce, MS Dynamics) integrations
Familiarity with telephony infrastructure (SIP, VoIP) and cloud-hosted environments (AWS, Azure)
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to work independently and as part of a team in a fast-paced environment

Job Responsibility

Serve as the technical SME for Genesys (Cloud/On-premises) and NICE CXone platforms
Lead product certification, design, configuration, and deployment of contact center solutions across platforms
Work with cross-functional teams to integrate contact center solutions with CRMs, IVRs, WFM, and other enterprise systems
Analyze business requirements and recommend optimal platform configurations and workflows
Ensure platform stability, scalability, and performance through continuous monitoring and proactive maintenance
Collaborate with vendors and internal stakeholders for feature enhancements and roadmap alignment
Develop and maintain comprehensive documentation including architecture diagrams, SOPs, and user guides
Conduct platform training and knowledge transfer to team members and end-users
Work with controls team to ensure systems are compliant with Citi standards
Actively participate in Internal/external Audit

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Senior CRM Consultant

Our client is a specialized consulting firm, spanning two consultants, deliverin...

Location

United States , San Diego

Salary:

150000.00 - 170000.00 USD / Year

Signify Technology

Expiration Date

Until further notice

Requirements

Extensive CRM solution delivery experience, from requirements through to deployment
Prior experience in a CRM-focused consulting / professional services environment
Experience with CRM data migration, integration, and basic analytics initiatives
Exposure to marketing automation platforms and customer data platforms (CDPs)
Demonstrated ability in client relationship management and interest in business development within CRM domain
Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
Experience in CRM integrations using APIs, middleware, and .NET applications
Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
Solid technical skills including SQL, Python, cloud platforms, and database architectures

Job Responsibility

Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
Contribute to business development through technical expertise in CRM best practices and solution design
Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

What we offer

Competitive salary
remote work flexibility
professional development opportunities
exposure to cutting-edge CRM technologies
collaboration with industry leaders

Fulltime

Senior CRM Consultant

Our client is a specialized consulting firm, spanning two consultants, deliverin...

Location

United States , Austin

Salary:

120000.00 - 140000.00 USD / Year

Signify Technology

Expiration Date

Until further notice

Requirements

Extensive CRM solution delivery experience, from requirements through to deployment
Prior experience in a CRM-focused consulting / professional services environment
Experience with CRM data migration, integration, and basic analytics initiatives
Exposure to marketing automation platforms and customer data platforms (CDPs)
Demonstrated ability in client relationship management and interest in business development within CRM domain
Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
Experience in CRM integrations using APIs, middleware, and .NET applications
Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
Solid technical skills including SQL, Python, cloud platforms, and database architectures

Job Responsibility

Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
Contribute to business development through technical expertise in CRM best practices and solution design
Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

What we offer

Competitive salary
remote work flexibility
professional development opportunities
exposure to cutting-edge CRM technologies
collaboration with industry leaders

Fulltime

Senior Salesforce Platform Engineer

The Platform Engineer performs a critical role delivering the core capabilities ...

Location

United States , Chicago

Salary:

Not provided

Myticas Consulting

Expiration Date

Until further notice

Requirements

Must have experience in Salesforce security Model
Must have experience in Salesforce Integration patterns
Must have experience in Salesforce Flow optimization
Must have experience with the overall Salesforce platform and delivering Salesforce solutions from design to production
Experience in Data Cloud is preferred
Experience in the CRM, Customer Support, Sales and Marketing domain
Experience with the overall Salesforce platform and working knowledge of Salesforce integration approaches
Experience delivering Salesforce solutions from design to production
Experience integrating Salesforce with 3rd party solutions
Experience engineering solutions across a heterogenous datacenter, cloud, and SaaS environments

Job Responsibility

Drive design, engineering, implementation, and configuration of platform services to support overall enterprise patterns, and reinforcing best practices
Develop patterns for common platform needs (e.g. logging, monitoring, alerting, backup, encryption, tooling, etc) across all layers of the platform and supporting services
Deliver explicit APIs and abstractions that offer flexibility for application developers in leveraging the platform
Works with business and technology partners to identify, define, interpret, and clarify scope of the Salesforce platform integrations
Partner with Information Security representatives to develop, implement and/or execute security configurations and controls
Support and refine the utilization strategy for the platform and enhance its overall architecture, security, performance, and financial aspects
Contribute to platform, product, and architectural roadmaps Platform Administration
Performs development of common Salesforce platform components, capabilities, and features
Performs development and advanced configuration activities including custom objects and fields, dashboards, reports, workflows, rules, automations, and triggers
Creates Integrations and/or Connectors between Salesforce.com and FRS and other 3rd party applications

Senior Presales Architect

Senior Presales Architect role at Hewlett Packard Enterprise responsible for arc...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university technical degree or equivalent technical qualifications
8–12 years of technical experience in IT with focus on technical consulting and solution selling
Knowledge-based as well as 1+ experienced-based relevant industry certifications very strongly preferred
Advanced experience participating in and leading solution configurations and creation of demos and proofs-of-concept
Advanced understanding of company portfolio of products, software, services, solution domain specialization
Advanced understanding of aaS business model variations
Advanced written and verbal communication skills in English and applicable local languages
Advanced business and financial acumen
Advanced consultative/value selling skills
Advanced company business knowledge and CRM systems

Job Responsibility

Architect solutions to achieve customer business outcomes
Develop and articulate compelling, accurate, and relevant proposals
Provide technical expertise to sales teams and customers
Demonstrate in-depth knowledge in solution domains and company products
Develop compelling customer proposals and manage expectations
Quantify impact of business problems and position business value
Provide input to global business units on IT trends
Translate outcome-based solutions into functional and technical designs
Communicate how solution value propositions address customer needs
Track leading-edge and emerging technologies

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career investment and development programs
Unconditional inclusion and flexible work environment

Fulltime

Senior SAP CRM Lead

We are seeking an experienced SAP CRM specialist who can architect and lead CRM ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Demonstrated expertise in SAP CRM with strong solution‑design capabilities
6–8 years of experience in a lead capacity overseeing CRM solution activities
Hands‑on experience with interface development, enhancements, reporting, data migration tools, and documentation such as FS, TS, and test scripts
Comprehensive understanding of development, rollout, and data migration project phases
Experience working within agile frameworks
Strong verbal and non‑verbal communication skills

Job Responsibility

Contribute to the EVO Application Development and Lead teams to deliver SAP CRM and SAP Cloud project requirements
Analyse business requirements and assess organisational needs for data handling within CRM processes
Identify integration challenges and design effective solutions
Collaborate with local experts and the wider business community to ensure alignment and clarity
Explain processes and system functionalities to end users and business stakeholders

What we offer

Opportunities to lead high‑impact SAP CRM projects across cloud and on‑premises platforms
Exposure to large‑scale enterprise transformation initiatives within VOIS
Collaboration with global teams and diverse business stakeholders
A workplace that encourages learning, innovation, and process excellence

CRM Solution Architect / Senior Consultant (Dynamics 365)

For a long-term enterprise engagement supporting an internal CRM team and operat...

Location

Austria , Wien

Salary:

40.00 - 57.50 EUR / Hour

Xcede

Expiration Date

April 04, 2026

Requirements

Several years of experience as a CRM Solution Architect or Senior Microsoft Dynamics 365 Consultant
Strong cross-module expertise in Microsoft Dynamics 365
Deep knowledge of: Dynamics 365 Sales, Customer Insights, Project Operations
Proven experience designing complex enterprise CRM architectures
Strong experience with Azure and enterprise integration architectures
Advanced Microsoft Power Platform expertise (Power Apps, Power Automate, Power BI)
Experience integrating CRM with third-party systems and APIs
Strong analytical, conceptual, and architectural thinking
Excellent stakeholder communication and consulting skills

Job Responsibility

Act as SPOC for the client’s internal CRM team and business stakeholders
Drive operational collaboration in CRM implementation and enhancement initiatives
Provide technical leadership and coordination of two CRM Developers
Own the end-to-end CRM solution architecture across Microsoft Dynamics 365 modules
Lead architectural design within: Dynamics 365 Sales, Dynamics 365 Customer Insights, Dynamics 365 Project Operations
Design and document solution concepts for complex enterprise requirements
Define and govern integration strategies with third-party systems
Analyse the existing application landscape and align CRM architecture accordingly
Oversee Azure-based integrations and system interfaces
Ensure scalability, maintainability, performance, and long-term sustainability of the CRM ecosystem

What we offer

High-impact architectural role within an enterprise CRM landscape
Combination of hands-on delivery and strategic architecture
Leadership responsibility
Long-term stability
Hybrid flexibility

Senior Salesforce Developer

We are looking for someone to be responsible for the development and maintenance...

Location

Salary:

Not provided

Bugendai Tech

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or software engineering
Certification: Must have Salesforce Developer certification
Worked on Aura and Integration
Worked on Rest and Soap API
Hands-on experience on LWC
Worked on designing and solutions for Salesforce requirement
Advanced knowledge of Salesforce CRM platforms
Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce
Good communication skills
Ability to problem solve high-level software and application issues

Job Responsibility

Translate functional requirements into technical requirements
Worked on designing and solutions for Salesforce requirements
Take ownership of project work and develop client relationships (should be a confident self-starter)
Identify bugs and align with requirements during debugging
Ability to communicate with customers and provide consultation on Salesforce solutions
Test bug fixes to make sure they work as per requirements, then deploy them to production
Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports
Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and Email generation according to application requirements

Senior Solutions Designer - CRM

Randstad

Location:
Canada , Guelph

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 11, 2026

Expiration:
April 21, 2026

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Senior Solutions Designer - CRM

Randstad

Location:Canada , Guelph

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 11, 2026

Expiration:April 21, 2026

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Location:
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Contract Type:
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March 11, 2026

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