Senior Solutions Designer - CRM Job at Randstad (Toronto)

Senior Solutions Designer - CRM

Our client is looking for a Senior Solutions Designer - CRM for a 1 month contra...

Location

Canada , Toronto

Salary:

543.70 - 579.46 CAD / Hour

Randstad

Expiration Date

May 01, 2026

Requirements

At least 7+ years of experience designing solutions with Oracle Siebel CRM or a similar CRM application
Experience with developing business design document, functional & non- functional requirements
Knowledge of CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
Knowledge of related best practices, OPS directory/messaging standards, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes
Ability to gather client business requirements
corporate I&IT information mandates, client information technology strategic plans, environment and standards
Ability to participate in the development of solutions and provide advice on short/long term CRM solution service development activities
Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems
assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation
Experience planning, migrating, implementing and sustaining large complex system development projects

Job Responsibility

Undertakes the design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices and cost models, in order to meet client CRM application business requirement and project/initiative deliverables

What we offer

Earn a competitive rate within the industry
Potential for extension

Fulltime

Senior Contact Center Call Routing & Cloud Solutions SME

We are seeking an experienced and highly knowledgeable Contact Center Voice Subj...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Work experience of 8 to 10 years on Voice routing technology
Experience working with Genesys (Cloud/On-premises) and NICE CXone platforms
Certifications in Genesys and/or NICE CXone
Deep understanding of call routing (Cisco ICM/Swampfox ICX), IVR, ACD, CTI, omnichannel capabilities, and reporting/analytics
Experience with scripting languages such as JavaScript, Python, Ansible automation or Genesys Composer/SCXML
Solid grasp of APIs, data integrations, and CRM (Salesforce, MS Dynamics) integrations
Familiarity with telephony infrastructure (SIP, VoIP) and cloud-hosted environments (AWS, Azure)
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to work independently and as part of a team in a fast-paced environment

Job Responsibility

Serve as the technical SME for Genesys (Cloud/On-premises) and NICE CXone platforms
Lead product certification, design, configuration, and deployment of contact center solutions across platforms
Work with cross-functional teams to integrate contact center solutions with CRMs, IVRs, WFM, and other enterprise systems
Analyze business requirements and recommend optimal platform configurations and workflows
Ensure platform stability, scalability, and performance through continuous monitoring and proactive maintenance
Collaborate with vendors and internal stakeholders for feature enhancements and roadmap alignment
Develop and maintain comprehensive documentation including architecture diagrams, SOPs, and user guides
Conduct platform training and knowledge transfer to team members and end-users
Work with controls team to ensure systems are compliant with Citi standards
Actively participate in Internal/external Audit

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Senior CRM Consultant

Our client is a specialized consulting firm, spanning two consultants, deliverin...

Location

United States , San Diego

Salary:

150000.00 - 170000.00 USD / Year

Signify Technology

Expiration Date

Until further notice

Requirements

Extensive CRM solution delivery experience, from requirements through to deployment
Prior experience in a CRM-focused consulting / professional services environment
Experience with CRM data migration, integration, and basic analytics initiatives
Exposure to marketing automation platforms and customer data platforms (CDPs)
Demonstrated ability in client relationship management and interest in business development within CRM domain
Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
Experience in CRM integrations using APIs, middleware, and .NET applications
Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
Solid technical skills including SQL, Python, cloud platforms, and database architectures

Job Responsibility

Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
Contribute to business development through technical expertise in CRM best practices and solution design
Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

What we offer

Competitive salary
remote work flexibility
professional development opportunities
exposure to cutting-edge CRM technologies
collaboration with industry leaders

Fulltime

Senior CRM Consultant

Our client is a specialized consulting firm, spanning two consultants, deliverin...

Location

United States , Austin

Salary:

120000.00 - 140000.00 USD / Year

Signify Technology

Expiration Date

Until further notice

Requirements

Extensive CRM solution delivery experience, from requirements through to deployment
Prior experience in a CRM-focused consulting / professional services environment
Experience with CRM data migration, integration, and basic analytics initiatives
Exposure to marketing automation platforms and customer data platforms (CDPs)
Demonstrated ability in client relationship management and interest in business development within CRM domain
Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
Experience in CRM integrations using APIs, middleware, and .NET applications
Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
Solid technical skills including SQL, Python, cloud platforms, and database architectures

Job Responsibility

Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
Contribute to business development through technical expertise in CRM best practices and solution design
Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

What we offer

Competitive salary
remote work flexibility
professional development opportunities
exposure to cutting-edge CRM technologies
collaboration with industry leaders

Fulltime

Senior Salesforce Platform Engineer

The Platform Engineer performs a critical role delivering the core capabilities ...

Location

United States , Chicago

Salary:

Not provided

Myticas Consulting

Expiration Date

Until further notice

Requirements

Must have experience in Salesforce security Model
Must have experience in Salesforce Integration patterns
Must have experience in Salesforce Flow optimization
Must have experience with the overall Salesforce platform and delivering Salesforce solutions from design to production
Experience in Data Cloud is preferred
Experience in the CRM, Customer Support, Sales and Marketing domain
Experience with the overall Salesforce platform and working knowledge of Salesforce integration approaches
Experience delivering Salesforce solutions from design to production
Experience integrating Salesforce with 3rd party solutions
Experience engineering solutions across a heterogenous datacenter, cloud, and SaaS environments

Job Responsibility

Drive design, engineering, implementation, and configuration of platform services to support overall enterprise patterns, and reinforcing best practices
Develop patterns for common platform needs (e.g. logging, monitoring, alerting, backup, encryption, tooling, etc) across all layers of the platform and supporting services
Deliver explicit APIs and abstractions that offer flexibility for application developers in leveraging the platform
Works with business and technology partners to identify, define, interpret, and clarify scope of the Salesforce platform integrations
Partner with Information Security representatives to develop, implement and/or execute security configurations and controls
Support and refine the utilization strategy for the platform and enhance its overall architecture, security, performance, and financial aspects
Contribute to platform, product, and architectural roadmaps Platform Administration
Performs development of common Salesforce platform components, capabilities, and features
Performs development and advanced configuration activities including custom objects and fields, dashboards, reports, workflows, rules, automations, and triggers
Creates Integrations and/or Connectors between Salesforce.com and FRS and other 3rd party applications

Senior Solution Designer

We are seeking a Senior Solution Designer to support the VOIS Commercial Enablem...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven experience designing solutions for major technology projects
Strong knowledge of BSS/OSS and related use cases
Understanding of cloud architecture solutions
Excellent written and verbal communication skills
Able to operate autonomously with flexibility and structured self‑organisation
Creative problem‑solver with the ability to propose innovative solutions
Effective team collaborator
Strong strategic thinking and problem‑solving skills
Experience in Technology, CRM, Billing or SI industries
Familiarity with Microsoft Visio or similar design/diagramming tools

Job Responsibility

Produce solution scope and designs primarily for BSS/OSS, working with product owners, security architects, technical leads, and VOIS IT/Network teams
Initiate and support the shaping of large workstreams and projects, engaging stakeholders at appropriate levels
Conduct discovery and gap analysis to identify non‑compliance with VOIS baselines and regulatory requirements, and define remediation solutions
Lead core solution design activities including requirements analysis, impact assessments, blueprint creation, high‑level designs and prototyping
Build and maintain effective working relationships with internal colleagues and line managers
Perform technical assessments of BSS/OSS solutions and services
Apply architectural design principles and patterns to ensure scalability, reliability, security and maintainability
Prepare white papers outlining innovative solution approaches that enhance value and reduce costs
Contribute to risk and issue assessment for relevant programmes and projects
Support KPI tracking and progress analysis

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology

Fulltime

Senior Presales Architect

Senior Presales Architect role at Hewlett Packard Enterprise responsible for arc...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university technical degree or equivalent technical qualifications
8–12 years of technical experience in IT with focus on technical consulting and solution selling
Knowledge-based as well as 1+ experienced-based relevant industry certifications very strongly preferred
Advanced experience participating in and leading solution configurations and creation of demos and proofs-of-concept
Advanced understanding of company portfolio of products, software, services, solution domain specialization
Advanced understanding of aaS business model variations
Advanced written and verbal communication skills in English and applicable local languages
Advanced business and financial acumen
Advanced consultative/value selling skills
Advanced company business knowledge and CRM systems

Job Responsibility

Architect solutions to achieve customer business outcomes
Develop and articulate compelling, accurate, and relevant proposals
Provide technical expertise to sales teams and customers
Demonstrate in-depth knowledge in solution domains and company products
Develop compelling customer proposals and manage expectations
Quantify impact of business problems and position business value
Provide input to global business units on IT trends
Translate outcome-based solutions into functional and technical designs
Communicate how solution value propositions address customer needs
Track leading-edge and emerging technologies

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career investment and development programs
Unconditional inclusion and flexible work environment

Fulltime

Senior SAP CRM Lead

We are seeking an experienced SAP CRM specialist who can architect and lead CRM ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Demonstrated expertise in SAP CRM with strong solution‑design capabilities
6–8 years of experience in a lead capacity overseeing CRM solution activities
Hands‑on experience with interface development, enhancements, reporting, data migration tools, and documentation such as FS, TS, and test scripts
Comprehensive understanding of development, rollout, and data migration project phases
Experience working within agile frameworks
Strong verbal and non‑verbal communication skills

Job Responsibility

Contribute to the EVO Application Development and Lead teams to deliver SAP CRM and SAP Cloud project requirements
Analyse business requirements and assess organisational needs for data handling within CRM processes
Identify integration challenges and design effective solutions
Collaborate with local experts and the wider business community to ensure alignment and clarity
Explain processes and system functionalities to end users and business stakeholders

What we offer

Opportunities to lead high‑impact SAP CRM projects across cloud and on‑premises platforms
Exposure to large‑scale enterprise transformation initiatives within VOIS
Collaboration with global teams and diverse business stakeholders
A workplace that encourages learning, innovation, and process excellence

Senior Solutions Designer - CRM

Randstad

Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

Expiration:
May 23, 2026

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Location:Canada , Toronto

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 12, 2026

Expiration:May 23, 2026

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Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
April 12, 2026

Expiration:
May 23, 2026