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This role requires an experienced Senior Solutions Consultant with a strong foundation in solution consulting, specifically with ServiceNow and enterprise software. The ideal candidate has at least 15 years of experience in solution consulting or sales engineering, is proficient in English and Arabic, and has a successful track record in customer engagement across the GCC region. A deep understanding of ServiceNow, including hands-on configuration and presentation skills, is essential to drive business growth and build trusted relationships. Strong communication, consultative selling, and industry expertise are crucial to success in this role.
Job Responsibility:
Design and lead consultative interactions, aligning business objectives with solutions on the ServiceNow platform
Conduct industry-aligned, ServiceNow-focused discussions, educational sessions, and workshops
Drive the presales process, distilling gathered information to develop demo scripts
Support the creation of high-level proposals, Statements of Work (SOWs), and responses to RFPs
Collaborate with Sales to nurture, grow, and sustain customer accounts
Provide ServiceNow technical support throughout the presales and sales cycle
Assist in developing Proofs of Concept (POCs) and Proofs of Value (POVs)
Serve as a trusted advisor, helping clients scope challenges and identify ServiceNow-based solutions
Maintain an in-depth understanding of ServiceNow’s capabilities, limitations, and industry best practices
Keep abreast of industry developments
Build credibility through expertise in the Sales Enablement space
Qualify and support the closing of sales opportunities
Requirements:
15+ years in solution consulting or sales engineering, with experience across multiple ServiceNow solution domains
Exceptional communication and presentation skills
Skilled in networking with customers, orchestrating extended sales teams, and influencing stakeholders
Proven ability to operate at various levels within customer accounts
Proficiency in English and Arabic
ITIL Foundation Certification
ServiceNow Sales Certifications
Hands-on ServiceNow experience
Nice to have:
ServiceNow CSA / CIS Certifications
What we offer:
Competitive compensation
Comprehensive benefits
Opportunity to play a pivotal role in expansion strategy
Chance to make a meaningful impact and accelerate your career
Part of an innovative, collaborative team dedicated to excellence
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