Senior Solutions Architect Jobs

New

Senior Solutions Architect

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor t...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

New

Senior Solutions Architect

As a Senior Solutions Architect, you’ll be a trusted technical advisor to our cu...

Location

United States , San Francisco

Salary:

207000.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

New

Senior Solutions Architect

As a Senior Solutions Architect, you’ll be a trusted technical advisor to our cu...

Location

United States , Chicago

Salary:

186250.00 - 222525.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company
Strong technical expertise in APIs, integrations, and automation frameworks
Proficiency in REST APIs, JavaScript, HTML and CSS
Deep understanding of AI-driven automation, LLMs, and customer support technologies
Experience with security reviews, compliance requirements, and enterprise IT environments
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity
A problem-solver who thrives in fast-paced environments and can manage multiple projects
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies

Job Responsibility

Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows
Lead technical discovery sessions, assess customer requirements and design scalable solutions
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI
Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices
Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities
Develop technical content, including documentation, integration guides, and knowledge-sharing resources

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Solutions Architect

We’re a global team of over 400 people, working together to push the boundaries ...

Location

United Kingdom , London

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

Experience working in technology/software sales, pre-sales or consulting
Fluency in one or more programming languages, such as Java, Python, Go or Ruby
Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
Experience implementing proof of concepts as needed to work with Aiven services to address business requirements
Knowledgeable of public clouds (AWS, Google, or Azure) and in the areas of compute, storage - block and object, networking, and security groups
Linux operating system
demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
A relatively deep conceptual and hands-on understanding of Apache Kafka, Apache Cassandra, Clickhouse, PostgreSQL, MySQL, OpenSearch, or Redis
Act as a subject matter expert on Aiven service offerings
Attention to detail and good problem-solving and project management skills

Job Responsibility

Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
Conduct successful proof of concepts and solve the customers' problems in getting up and running
Actively contribute to customer stability, enablement, and growth
Be an active contributor during the sales process as well as to our existing customers
Be an ambassador for Aiven by various means, such as writing technical blogs, conducting webinars, sponsoring meetups, or technical talks at conferences
Travel up to 10% of the time

What we offer

Participate in Aiven’s equity plan
With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy
Get the equipment you need to set yourself up for success
Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
Get holistic wellbeing support through our global Employee Assistance Program
Your wellbeing matters: we’ve got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit
Need insurance? We’ve got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance
Looking after your future: benefit from our provided Pension Plan

Fulltime

Senior Solutions Architect - EDI

We seek an exceptional Solution Architect to join our growing team. In this role...

Location

United Kingdom , London

Salary:

Not provided

Workato

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
5 - 7+ years of experience in EDI solution design, implementation, or support
5+ years in a presales, sales engineering, or customer-facing consulting role
Strong knowledge of EDI formats and standards (X12, EDIFACT, etc.)
Hands-on experience with EDI mapping tools (e.g., IBM Sterling, Seeburger, Cleo Integration Cloud, GXS, Boomi, etc.)
Familiarity with iPaas technologies (e.g Workato, Boomi, Mulesoft etc)
Familiarity with standard B2B protocols such as AS2, VDA, OFTP2, SFTP, FTPS, API, and VANs
Experience with ERP systems integration (e.g. SAP, Oracle, NetSuite, Microsoft Dynamics)
Excellent communication and presentation skills, with the ability to explain technical topics to business audiences
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

Job Responsibility

Collaborate with sales teams to understand customer needs and define solution requirements
Conduct discovery sessions to analyze customers' existing EDI infrastructure, data flows, and integration challenges
Translate business requirements into scalable, secure, and standards-compliant EDI solutions
Deliver compelling product demonstrations tailored to customer use cases
Explain complex EDI workflows, mappings, and transaction lifecycle processes in a customer-friendly manner
Assist in building proof-of-concepts (POCs) and pilot environments
Lead the technical response to RFPs and RFIs, including solution architecture, integration approach, security, scalability, and compliance details
Design EDI workflows and system architecture diagrams showing integration with ERPs, TMS, WMS, and partner systems
Act as the primary technical liaison between the customer, internal product/engineering teams, and implementation teams during the presales cycle
Support account executives in building trusted advisor relationships with clients

What we offer

vibrant and dynamic work environment
multitude of benefits they can enjoy inside and outside of their work lives

Senior Solutions Architect

Workato transforms technology complexity into business opportunity. As the leade...

Location

United States , Palo Alto

Salary:

165000.00 USD / Year

Workato

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field
Master's degree preferred.
8+ years of experience in a solutions architecture, technical presales, product management, or competitive intelligence role within the enterprise software/SaaS industry.
Demonstrable hands-on expertise and deep architectural understanding of integration platforms, specifically with significant experience in Boomi (e.g., Boomi Flow, AtomSphere, MDH, API Management).
Strong understanding of other major iPaaS/integration platforms (e.g., MuleSoft, Oracle Middleware, IBM, TIBCO, SAP PI/PO) and their respective architectural paradigms (e.g., stateless vs. stateful engines, on-prem vs. cloud-native).
Experience with various automation technologies beyond integration (e.g., RPA, BPM, low-code platforms) is highly desirable.
Proficiency in cloud computing platforms (AWS, Azure, GCP) and their services.
Solid understanding of enterprise architecture patterns, API management, data governance, and security best practices.
Experience with competitive analysis frameworks and tools is a plus.
Exceptional Analytical Acumen: Ability to dissect complex technical details, identify key differentiators, and synthesize information into strategic insights.

Job Responsibility

Deep Competitive Analysis: Conduct in-depth technical and functional analysis of competitor integration and automation platforms (e.g., Boomi, MuleSoft, Oracle Middleware, IBM, TIBCO, etc.), identifying strengths, weaknesses, unique selling propositions, and architectural nuances.
Perform hands-on technical evaluations, build proof-of-concepts, and simulate complex use cases to accurately assess competitive capabilities and limitations.
Monitor market trends, new product releases, and competitive movements within the integration, automation, and AI/Agentic spaces.
Develop detailed competitive battlecards, whitepapers, and enablement materials for internal teams (Sales, Solutions Engineering, Product, Marketing) to articulate Workato's differentiation and competitive advantages.
Present competitive findings and strategic recommendations to executive leadership, product management, and sales teams.
Strategic Insights & Enablement: Translate competitive technical findings into clear, concise, and compelling narratives that resonate with both technical and business audiences.
Collaborate closely with Product Management and Engineering to influence product roadmap decisions based on competitive insights and market gaps.
Partner with Marketing to develop competitive messaging and positioning for external communications.
Provide expert guidance and support to the Sales and Solutions Engineering teams in competitive deal cycles, acting as a subject matter expert on competitor platforms.
Architecture & Enablement Strategy Support (within Customer Success): Assist the Architecture & Enablement Strategy teams with project management and coordination activities for key strategic initiatives.

Senior Solution Consultant/Solution Architect M3

Are you ready to step into a role where you can grow, develop, and combine your ...

Location

Denmark , Middelfart, Ballerup, Aarhus

Salary:

Not provided

Columbus United Kingdom

Expiration Date

January 18, 2026

Requirements

Bachelor’s or Master Degree in a relevant field
Minimum of 5+ years of experience
Experienced from a similar commercial presale or Consultant role
Strong teamwork, fast learning, and adaptability
Exceptional communication and presentations skills
Significant experience working with the Infor M3 ERP or Infor Cloud Suites
A structured approach to tasks and the ability to meet deadlines effectively
Willingness to travel up to 30 days per year (primarily short trips)
Fluency in English (required)

Job Responsibility

Work closely with sales representatives to define opportunity-specific strategies and guide customers toward customized solutions and projects
Lead discovery meetings, pitch solutions, and participate in road mapping discussions to position Columbus as the customer’s trusted advisor
Respond to RFx requests, scope solutions, craft messaging, and prepare impactful customer-facing presentations
Take charge of opportunities alongside sales reps, coordinating with consultants and specialists to deliver cohesive and effective solutions
Over time, develop a specialty in industries, products, or methodologies to provide specialized presales efforts and deliver compelling demos of the Infor M3 Cloud Suites and other solutions
Contribute to the development of services, participate in training initiatives, and enhance ways of working by updating templates, evaluating processes, and supporting organizational improvements

Fulltime

Senior Solutions Architect

The Senior Solution Architect (Customer/Systems/Sales Engineer) will leverage st...

Location

Japan , Tokyo

Salary:

Not provided

Arrcus

Expiration Date

Until further notice

Requirements

BS/MS in Computer Science, Electrical Engineering (or similar)
Minimum 6 years in networking and 3 years of experience in similar roles
Excellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6
Familiarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & Wireshark
Familiarity with cloud networking concepts
Excellent written and spoken communication and presentation skills

Job Responsibility

Provide technical guidance to customers in core, edge and cloud networking solutions for cloud providers, telecom service providers as well as large enterprises
Understand customer problems and translate them into Arrcus solutions while becoming a trusted advisor
Execute in-depth proof of concept (POC) of Arrcus solutions and provide recommendations/reports to the customer
Being current on the networking industry by keeping up with the appropriate standards as well as being able to perform competitive analysis
Author white papers and represent Arrcus at public forums like industry trade shows and events
Conduct training sessions for customers
Actively collaborate and maintain internal infrastructure components for CE team and Arrcus
Work closely with cross-functional teams such as Sales, Engineering, Product Mgmt, Ops and QA to drive customer success

What we offer

Attractive compensation + Equity
Parental leave
Flexible PTO

Fulltime

Senior Solutions Architect

Intercom

Location:
Ireland , Dublin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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