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The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Commercial sales team. In this crucial role, you'll work directly with a high-volume of mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud. You'll highlight Temporal's position as the essential orchestration layer for modern applications—including the rapidly growing AI and agentic workflow space—helping customer engineering teams understand and expand their use of Temporal. Your role spans the entire customer lifecycle from initial technical evaluation through post-sales expansion, making you integral to our land-and-expand success.
Job Responsibility:
Navigate high-volume, fast-paced sales cycles while managing multiple prospects and customers simultaneously
Help prospects evaluate Temporal Cloud, positioning it successfully against alternative technologies (and self-hosted Temporal) with a growing emphasis on AI/ML and agentic use cases
Support both pre-sales technical evaluation and post-sales expansion opportunities in our consumption-based business model
Partner with Account Executives to develop account plans, providing technical guidance on opportunity sizing and use case fit assessment
Own relationships with customer Technical Decision makers and create conditions for expanding production applications using Temporal
Prioritize effectively in a fast-moving environment, distinguishing between urgent and important customer needs
Requirements:
Central, Mountain, or Pacific time zones preferred
Strong development background with hands-on coding experience
Exceptional time management and prioritization skills with ability to thrive in high-volume environments requiring frequent context switching
Enthusiasm for AI/ML technologies and proficiency with AI/LLM tools, with eagerness to learn about emerging use cases
Excellent technical communication skills and ability to construct application prototypes using Temporal's supported languages (Java, Go, Typescript, or Python)
Deep understanding of distributed systems, production operations (security, reliability, performance), and cloud provider services
Ability to provide architectural guidance on application patterns and platform architectures, and serve as a technical advisor to sales counterparts
Nice to have:
Experience with AI/ML orchestration, workflow management, or related technologies
Thrives in fast-paced, high-change environments and enjoys staying current with emerging technologies
Strong partnership skills with customer engineering teams and ability to serve as an effective technical coach
Experience articulating the value of a commercial SaaS offering that competes with an OSS variant (Redis, Kafka, Databricks, etc.)
Strong cross-functional collaboration skills with ability to serve as the technical bridge between customers and internal teams
What we offer:
Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more
$3,600 / Year Work from Home Meals
$1,500 / Year Career Development & Learning
$1,200 / Year Lifestyle Spending Account
$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment)
$500 / Year Professional Memberships
$74 / Month Reimbursement for Internet
Calm App Subscription for Mental Health & Wellness