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At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs. Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization. SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.
Job Responsibility:
Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
Actively drive and run the technology evaluation stage of the sales cycles
Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria
Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j
Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment
Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows
Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement
Travel as needed to assist in deal creation and closure, and provide support to your team as required
Requirements:
5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment
Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture
Familiarity with graph data technology is essential
Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#
Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise
Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations
Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes
Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management
An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve