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Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments. As a Solution Engineer in the Microsoft Innovation Hub, you will merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork. This role is Microsoft onsite only.
Job Responsibility:
Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices
AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys
Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams
Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance
Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration
Technical Depth: Maintain and grow expertise in creating business value on top of the business applications including sales, services and marketing and Microsoft 365 platform, including deep knowledge of Microsoft Copilot to support AI transformation initiatives
Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings
Requirements:
8+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years of experience OR equivalent experience
Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements
Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers
Strategic & Structured Facilitator: Validated customer experience in requirements capture
prioritization
capturing evidence and impact to quantify business value
issue, risk and constraint identification with a focus on strategic goals and outcomes
AI Solution Design Experience: Expertise in designing architectures, building, and deploying AI solutions with Microsoft 365, primarly Microsoft Copilot
Experience with cloud and hybrid infrastructures, adjacent technologies, architecture designs, migrations, and industry standards
Understanding of AI related Azure services
Certification in relevant technologies or disciplines
Azure Certifications: AI-102 Azure AI Engineer Associate or PL-600 Power Platform Solution Architect Expert or other domain-relevant certifications from different vendors
Design Thinking: Proven experience of delivering design thinking