Senior Solution Engineer - Technical Product Owner, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Senior Solution Engineer - Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility
Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Code scripts as needed to support the business and development of requirements
Consult with business clients to understand and assess system functional specifications to meet organizational goals
Gathering of specifications and creation and management of artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

5-8 years of relevant experience
Strong technical background with experience in software development, engineering, or related fields
Track record of Agile Scrum Experience
Proficiency in using Jira and Confluence
Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, diplomatic, management and prioritization skills
Experience in banking domain or financial services
Proven experience of creating system, process and/or data flows using industry tools
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off
Committed to a customer-first approach
Growth Mind-set: Experience and passion for learning
implementing practices from others
trying, failing, sharing practices and knowledge for others’ benefit

Nice to have:

Experience of working in different project methodologies (including Waterfall and Agile)
Ability to work with remote teams and remote management
Some project management experience would be an advantage

Additional Information:

Job Posted:
July 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Solution Engineer - Technical Product Owner