Senior Solution Designer - Broadband Job at Plusnet (Birmingham)

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Sr Channel Planning & Programs Manager | Micro Business & Fiber

The Sr. Channel Planning & Programs Manager, Micro & Fiber leads the enablement ...

Location

United States , Frisco

Salary:

107200.00 - 193300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
7+ years of progressive experience in sales operations, channel strategy, program management, or sales enablement (Required)
Demonstrated experience leading teams of program managers or comparable direct reports, with direct accountability for outcomes (Required)
Proven track record managing a concurrent portfolio of cross-functional programs across Sales, Operations, Technology, HR, Legal, and Finance (Required)
Hands-on experience managing vendor relationships, tool licensing negotiations, and third-party partner integrations (Required)
Experience managing or integrating third-party labor, external sales forces, or JV partners into internal systems and standards
Wireless, telecom, or technology industry sales experience
Experience building or scaling sales channel enablement programs, including programs supporting third-party or indirect labor models
Familiarity with Fiber, broadband, or door-to-door (D2D) sales channel operations
Background in deal desk design, structured crediting policies, or sales compensation program execution

Job Responsibility

Own the full enablement lifecycle for the assigned channel (Micro Business or Fiber) — including onboarding, field readiness, tools adoption, and sales program execution — translating channel strategy into measurable operational outcomes
Lead a team of senior program managers with direct accountability for the results they produce
coach, develop, and hold the team to clear performance standards
Manage an active portfolio of cross-functional programs simultaneously — vendor tool negotiations, system migrations, process redesign, and compliance rollouts — ensuring commitments are delivered on time and at standard
Build and maintain cross-functional relationships with Sales, HR, Technology, Finance, Legal, Marketing, and third-party partners to secure resources, resolve escalations, and drive sustainable channel growth
Oversee third-party labor integration, performance accountability, and compliance standards, including onboarding of JV partners and vendor sellers into T-Mobile systems, tools, and practices
Develop and maintain operational reporting — dashboards, scorecards, seller activity and performance tracking — and surface analytics-driven insights and recommendations to senior leadership
Identify and eliminate systemic barriers to seller productivity
leverage AI and automation tools to build scalable, measurable solutions
Also responsible for other duties/projects as assigned by business management as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off

Fulltime

Senior Business Analyst, Fiber Market & Regional Performance

The Senior Business Analyst – Fiber Market & Regional Performance supports strat...

Location

United States , Various

Salary:

80600.00 - 145500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
acceptable areas of study include Business, Statistics, Economics, Data Analytics or similar degree
4 years of data analysis, business intelligence, or performance analytics experience
4 years of SQL experience with performant querying of large datasets
4 years of Tableau (or similar BI tool) dashboard development and data visualization
Advanced proficiency in Microsoft Excel and PowerPoint
Experience working with large-scale data environments (e.g., AWS Redshift, Azure, Databricks)
Experience analyzing telecommunications, broadband, or subscription-based businesses
Experience working with penetration-based growth models
Experience supporting executive-level business reviews

Job Responsibility

Fiber Market & Regional Performance Analysis – Analyze performance across Fiber regions and markets including penetration (Active Subs / Eligible HHP), activations, churn, order trends, install pipeline, and subscriber growth
Identify leading indicators, performance gaps, and growth opportunities
Funnel Performance Analytics – Evaluate end-to-end funnel performance including awareness, lead generation, conversion, installation, and retention trends
Identify friction points and opportunities to improve conversion and velocity across the customer lifecycle
Channel Performance Insights – Assess performance across sales and distribution channels, identifying trends in conversion, productivity, and contribution to overall market growth
Business Steering & Executive Reporting – Build recurring dashboards and executive-ready presentations that synthesize regional and market insights
Support structured business reviews with clear, data-backed recommendations
Dashboard & Data Model Development – Design and enhance reporting frameworks using enterprise data sources (e.g., AWS Redshift, Azure, Databricks)
Ensure consistency, scalability, and accuracy of performance reporting
Cross-Functional Partnership – Collaborate with Marketing, Sales, Finance, Operations, and Data Science teams to define KPIs, align reporting needs, and translate business questions into analytical solutions

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off and up to 12 paid holidays

Fulltime

Vp, Product - Digital Experiences

The Vice President (VP) of Product, Digital Experiences will play a pivotal lead...

Location

United States , Bellevue

Salary:

258000.00 - 349000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Over 10 years of experience in Digital Product Management, with a strong focus on app and web development in an agile software product environment, ideally within a large consumer organization managing applications with 50+ million MAUs
Consistent track record in leading the development and launch of high-scale digital applications, delivering impactful user experiences for millions of consumers
Extensive experience in managing and optimizing mobile and web-based products, with expertise in digital platforms, product lifecycle management, and customer-centric design
Strong background in working closely with cross-functional teams, including engineering, design, and marketing, to bring innovative digital products to market
5+ years of experience leading digital transformation efforts, driving innovation in web and app development, and successfully launching new product features at scale
Expertise in leading digital strategies and product roadmaps, with a focus on driving user engagement, retention, and overall business growth through innovative digital solutions
5+ years of experience leading and mentoring teams of 5 or more manager-level direct reports, fostering a culture of collaboration, accountability, and continuous improvement
Bachelor's Degree in Computer Science, Engineering, IT, or a related field
Demonstrated ability to drive the execution of digital strategies and achieve results in large-scale, consumer-facing digital products
Proven ability to inspire and lead teams, managing performance, development, and growth while fostering an environment of creativity, autonomy, and innovation

Job Responsibility

Develop and execute a comprehensive digital product strategy that aligns with the company's overall goals and objectives, with a focus on both consumer and micro-business segments
Identify and capitalize on emerging digital trends, technologies, and customer needs to ensure the product portfolio remains innovative and competitive
Collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to create a cohesive and integrated digital experience across all platforms (T-Life, web, etc.)
Lead, mentor, and inspire a high-performing team, including Directors of Commerce, Service, Assisted Systems, Lifestyle, and Broadband (HSI + Fiber), ensuring alignment with the company’s objectives and fostering an environment of growth and innovation
Develop and implement strategies for talent acquisition, retention, and development within the digital product team
Establish clear performance metrics and accountability frameworks to track the success and impact of digital products
Ensure that digital experiences are tailored to meet the unique needs of both the Consumer and Micro-Business customer segments, focusing on improving usability, engagement, and conversion rates
Drive the development of scalable solutions to enhance the customer journey across both digital and traditional touchpoints
Oversee the integration of service, commerce, and lifestyle features that provide seamless experiences for users
Lead and prioritize the digital product roadmap, balancing short-term deliverables with long-term innovation initiatives

What we offer

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Senior Manager, ISP Networks Design

This is a rare opportunity to shape the networks that power BT Group’s broadband...

Location

United Kingdom , Birmingham; Manchester; Bristol

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

People management and leadership
Proven ability to motivate, inspire and lead teams in a complex environment and through periods of change
Expertise in design of IP and Broadband networks
Understanding of drivers and measurement of customer experience
experience in driving improvement in customer experience
Experience in managing agile product development
Commercial savviness
budgeting, demand management, vendor management and negotiation
Proven ability to build strong working relationships with stakeholders inside and outside the team at all levels of the organisation, including those with different priorities from your own
Excellent communication skills and proven ability to influence others at all levels and functions within the business to agree solutions which maximise value for BT Group

Job Responsibility

Shape ISP Networks Design Team’s strategy to enable the achievement of the ISP tribe goals
Leadership of ISP Networks Design Team
developing skills and capabilities through inspiring communication, goal setting, mentoring, coaching, knowledge sharing and performance management to support business and personal objectives to create a high performance culture
Develop close and effective relationships with customers, vendors, suppliers and colleagues at a senior level, and be able to confidently present information, facilitate negotiations, and provide thought leadership to them
Drive transformation of the technology platform and operating model through the adoption of agile methodologies and automated capabilities
Forecast supply and demand of resource requirements based on known and unknown business needs
Drive development of complex network capabilities to create innovative broadband products
Accountable for security and compliance of platforms and services within ISP Networks

What we offer

15% on target bonus
Company car or £5,500 cash alternative
Private healthcare for self and family
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes
Discounted broadband, mobile and TV packages

Fulltime

Systems Engineer Senior

Maintains within established levels, the technical performance of network system...

Location

United States , Charlotte

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Cisco Certified Network Profession (CCNP) or higher within first year of hiring
Bachelor’s degree (or equivalent knowledge) in Computer Science or related
At least 5 years experience installing and supporting sophisticated information systems, preferably in a health care environment utilizing client/server technologies
Work is subject to high-level visibility through exposure to Advocate Health administration
This position will require high degree of proficiency in verbal and written communications
Ability to effectively handle customer contacts and problem resolution
Time Management - Ability to work on multiple tasks concurrently, manage priorities, and complete assignments in a timely manner and meet productivity standards
Strong ability to work independently, exercise judgment and creativity in analyzing and solving unusual problems or situations that arise
Knowledge of network protocols, routing protocols, wireless protocols and broadband
Knowledge/skills in client/server, general networking, IPAM/DNS/DHCP, Internet, and hardware - routers, switches, etc

Job Responsibility

Maintains within established levels, the technical performance of network systems supporting the enterprise
Monitors system performance and takes appropriate action to ensure the best performance and utilization of network resources
Supports the networking systems, working with multiple IS departments and vendors to provide stable and reliable network connectivity
Recommends, coordinates, and implements moderate- to high-risk network changes and designed network solutions (switches, routers, and system hardware) independently to mission critical areas while following established designs and configurations previously developed
Works proficiently in both a team setting and independently, assuming a leadership role on medium- to large-sized projects and within the team
Works well under pressure, able to multi-task
Understands and follows change management processes
Follows and defines protocols for working with customers and appropriately balances needs and resources
Resolves complex (Tier 2) help desk tickets and network problems
Physically and logically install components (routers, switches, physical cabling, UPS, etc) into a single unified network

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Senior Manager Consumer Fixed Products

The Senior Manager Fixed & Home Segment leads the strategy, development, and com...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, Telecommunications, Engineering, or related field
master’s preferred
Strong proficiency in strategic planning, financial modelling, and data analytics (Excel, BI tools)
In-depth knowledge of fixed broadband technologies (FTTH, FWA), home networking, and customer experience management
8+ years in product management or commercial roles within telecom or technology sectors, with at least 3 years in fixed broadband
Demonstrated track record in managing fixed service portfolios, driving subscriber growth, and achieving financial targets
Experience leading cross-functional teams and managing key stakeholder relationships
Strategic thinker with strong commercial acumen and customer focus
Influential leader capable of driving alignment and motivating diverse teams
Excellent communication and negotiation skills

Job Responsibility

Define and execute the FTTH and FWA product roadmap, including tiered service packages (Basic, Standard, Premium) and value-added bundles
Develop multi-year growth plans aligned with network expansion targets, ensuring geographical coverage
Lead lifecycle management: new product launches, performance reviews, portfolio rationalization, and end-of-life decisions
Formulate pricing frameworks based on cost-to-serve, competitive benchmarks, and customer willingness-to-pay, ensuring margin optimization
Design promotional strategies (e.g., installation incentives, bundled device offers, loyalty rewards) in collaboration with Marketing and Loyalty teams
Oversee commercial negotiations with equipment suppliers, installation partners, and value-added service providers (e.g., streaming, security solutions)
Establish and track KPIs: subscriber net additions, ARPU, churn, installation lead times, average throughput, and NPS
Drive use of analytics platforms to segment the customer base, identify upsell opportunities, and forecast demand
Prepare and present monthly and quarterly business reviews, highlighting performance trends, risks, and opportunities
Partner with Network Planning & Engineering to align product offerings with infrastructure capabilities, rollout schedules, and SLA requirements

Fulltime

Senior Manager, HBB Engineering

Senior Manager – Home Broadband Engineering is about leading end-to-end digital ...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Deep, end-to-end knowledge of engineering technologies such as React, Java, Node.js, microservices, RESTful APIs, and cloud-native architectures
Proven experience leading engineering teams and shaping high-performance cultures
Confident in Agile delivery, with hands-on experience in Scrum and/or Kanban
Communicate with clarity and impact, adapting style to audience
Successfully led teams and projects across multiple locations and thrive in a collaborative, fast-paced environment

Job Responsibility

Lead the full delivery of Vodafone UK’s broadband digital channels, ensuring high-quality outcomes regardless of platform or channel
Shape and drive the technical roadmap — setting goals, defining project timelines, allocating resources, and ensuring everything lands on time, within budget, and to an exceptional standard
Bring engineering and business teams together, creating seamless communication and alignment around shared outcomes and evolving customer needs
Build and nurture high-performing engineering teams, coaching leaders, mentoring talent, and fostering a culture rooted in collaboration, growth, and modern engineering practices
Blend Business Agility and DevSecOps ways of working with Vodafone’s operating model, championing innovation and technical excellence
Guide technical design across our Buy journeys, ensuring solutions align with strategic intent and deliver an outstanding customer experience
Act as the technical subject-matter expert for product owners, analysts, architects, commercial teams, and other critical stakeholders
Support long-term commercial and technology planning, helping shape new features that meet future demand
Drive best-in-class performance, ensuring reliability, scalability, and customer satisfaction sit at the heart of every delivery

What we offer

Great pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work
Personalise benefits for you and your family, like discounts, vouchers, a pension plan and loads more
Help with your career through our amazing learning tools and top-notch parental leave policies

Fulltime

Provider Contracting Lead (Director), Americas

This leadership role drives the execution of Cigna Healthcare’s global network s...

Location

United States , Remote

Salary:

156700.00 - 261100.00 USD / Year

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
master’s degree in business, healthcare administration, or related field strongly preferred
Minimum 10 years’ experience in international healthcare provider contracting, with deep expertise in negotiation, cost control, and value-based care models in the Americas region
Excellent verbal and written English
proficiency in Spanish is required
Demonstrated success in leading complex contract negotiations and implementing innovative contracting solutions
Proven ability to drive cost management, affordability initiatives, and value-based care strategies at scale
Advanced knowledge of healthcare reimbursement methodologies, contracting principles, legal requirements, and regulatory frameworks
Exceptional communication, facilitation, presentation, and executive leadership skills
ability to influence and motivate across countries and functions

Job Responsibility

Develop, execute, and continuously refine the Americas provider contracting and network strategy, aligning with global objectives and local market dynamics
Lead high-stakes contract negotiations with healthcare providers and TPAs, securing optimal terms that advance organizational goals for access, cost control, affordability, and value-based care
Design and implement innovative contracting models (e.g., risk-sharing, bundled payments, pay-for-performance) to drive value-based outcomes and sustainable cost management
Own and manage strategic relationships with key vendors and TPAs, identifying new partnership opportunities to expand network reach and enhance value for customers and clients
Direct and mentor a team of network leads and analysts, fostering a culture of excellence, accountability, and continuous improvement
Influence and collaborate with senior business partners and stakeholders in a highly matrixed, cross-functional environment
Establish robust governance frameworks for Americas contract compliance, risk mitigation, and regulatory adherence
Continuously evaluate the provider network for gaps, redundancies, and opportunities for expansion or consolidation, leveraging data-driven insights to inform strategic decisions
Drive implementation of strategic initiatives with providers, including automation and provider self-service solutions, to enhance efficiency and engagement
Champion digital transformation to support cost control, affordability, and value-based care

What we offer

annual bonus
long term incentive plan
medical
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year

Fulltime

Select Country

Senior Solution Designer - Broadband

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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