Senior Solution Consultant - Cloud Platform

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
• Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
• Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
• Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes
• Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

• 6-8 years of experience within SaaS companies
• Demonstrated expertise in our Cloud Platform
• Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
• Background in SaaS based-architectures, integration methods, and associated security considerations
• Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
• 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• You're fluent in English

nice to have a second language such as Spanish, French, or Portuguese for business communication

• health and wellbeing resources
• paid volunteer days