Senior Solution Architect Jobs

Atlassian

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Solution Architect (SA) team is a globally distributed team of experts who are passionate about driving customer value and solutions success. SA team members engage with enterprise organizations with some of the most complex business challenges and help them use Atlassian’s Cloud platform to power their underlying teams and businesses. They partner with Sales, Solutions Engineering, Support, and Customer Success teams across Atlassian to provide the solutions and technical guidance to help the customer achieve their desired outcomes and goals on Atlassian’s Cloud platform during the pre-sales cycle.

Job Responsibility:

Design technical solutions and prescriptive solution-specific guidance for direct customer engagements
Cultivate deep technical expertise in the Atlassian Platforms, staying up-to-date on all new capabilities to support varied customer needs
Understand technical requirements, guide implementation of solutions, and ensure successful product adoption
Identifying customer business challenges
provide insights that help decision-makers discover opportunities and the value of addressing them with Atlassian’s Cloud solutions
Create solution content to support customer goals and outcomes
Map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey
Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams
Collaborate with cross-functional teams across Sales and GTM teams, CSS, Channel and other internal and external Partner teams to support the client, identify and promote new and expansion opportunities, and drive success
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Requirements:

8+ years of experience within SaaS companies
2+ years of Enterprise customer-facing roles
Demonstrated expertise in SaaS and Atlassian Cloud
Experience administering Atlassian DC and/or Cloud ecosystem including tools like Access, Jira Software, Jira Service Management, Confluence, Crowd, etc.
Background in SaaS based-architectures, integration methods, and security considerations
Experience with Atlassian's Cloud migration process, associated migration utilities, and hybrid SaaS and on-premise deployment models
Experience supporting the entire lifecycle of the Atlassian Ecosystem
Technical product demonstration, documentation, and presentation experience
Comfort speaking to and influencing a customer's technical teams
Experience helping an organization adopt an Atlassian product or similar product

Nice to have:

Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams
Experience working with large customers in a consulting or technical expert capacity
Demonstrated experience leading cross-team projects, partnering effectively with Sales, Product, Support, and other teams
Experience working with Fortune 500 enterprise customers in a consulting or technical expert capacity
Specific industry experience in one or more of: Finance, Healthcare, Automotive, Public Sector, Technology, Communications, and Manufacturing

What we offer:

Health and wellbeing resources
Paid volunteer days
Wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Senior Solution Architect