Senior Solution Architect

• Serve as the technical lead and owner of technical deal strategy
• Collaborate with Customer Success Managers and Account Executive teams to identify and uncover customer business goals, needs, and pains
• Establish credibility and explain our technical approach with Engineering and Product teams
• Lead the technical implementation and day-to-day management of POCs, integrated into our customers’ front and backend technology stacks — ensuring early customer success and a long-term business relationship
• Prove the technical feasibility of the platform to highly technical and developer audiences
• Own responsibilities for designing, building, and maintaining our demo systems, strategies, and resources
• Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise
• Find ways to continually maximize efficiencies in the technical sales process and support sales efficiency across sales teams and segments
• Custom development and launch of new sales products and customer integrations to our internal teams and customer community
• Partner closely with our customer success/services teams to ensure continuity of an amazing customer experience — for life
• Collaborate closely with Product and Engineering teams to help influence product roadmap based on market/customer requirements
• Provide technical responses to RFPs and RFIs

• Documented experience coding with Javascript, HTML, and CSS
• Documented experience in backend web development such as Java, Ruby, Node, PHP, C#, or native mobile application development in Android or Objective-C/Swift
• Demonstrate functional knowledge of web and mobile application architecture
• World-class presentation skills
• You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical — in person and virtually
• You can tie business problems to technical solutions and understand technical value propositions
• You have excellent communication skills
• You can easily relate complicated concepts to non-technical people, while maintaining the ability to speak to highly technical people
• Experience in a consultative role with clients, partners, management, and peers
• A demonstrated and proven capacity to quickly absorb new concepts and technologies
• Familiarity with agentic patterns, and hands-on experience with agentic/AI workflow orchestration, SDK-driven extensibility, and modern LLM APIs (Gemini, OpenAI, etc.)
• Strong knowledge of Git, CI/CD practices and Docker
• Strong working knowledge of software engineering fundamentals, design patterns and principles, and engineering best practices for producing high quality code, and familiarity with modern software quality practices
• Bachelor's degree preferably in Computer Science or Information Technology/Systems with equivalent work experience

Experience in designing or developing web applications is a plus

• We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential
• We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment