Senior Software Technical Account Manager II Job at Axon (Memphis, TN)

Software Engineer II - Backend

The Engineer II plays a crucial role in developing robust systems and tools to s...

Location

United States

Salary:

117800.00 - 144800.00 USD / Year

Octave

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience building robust and scalable backend applications
Experience with infrastructure-as-code & continuous deployment in production
Experience working with healthcare, healthcare technology, and clinical staff, or other regulated industries
Experience with gRPC and Protobuf
Experience with relational database systems like PostgreSQL or MySQL
Experience integrating and synchronizing data with third party APIs
Experience with continuous delivery and troubleshooting production code
Solid working knowledge of Python and at least one of its web frameworks
Experience developing and deploying enterprise Python applications into production
Must be eligible to work in the United States without sponsorship now or in the future

Job Responsibility

Design, develop, and implement scalable and robust backend systems and APIs using Python
Optimize database design, performance, and security to ensure data integrity and efficiency
Conduct thorough testing and debugging of backend applications, ensuring high-quality, bug-free software
Oversee deployment and maintenance of backend services, ensuring smooth operation and uptime
Promote best practices to maintain high-quality codebase and consistently follows stated best practices
Develop and maintain technical documentation for backend systems and processes
Take ownership of the backend development lifecycle, from concept to testing, deployment, and monitoring
Writes correct and clean code, with guidance, that is easily testable, easily understood by other developers, and accounts for edge cases and errors
uses comments effectively
Can participate in technical design of features with guidance

What we offer

Equity in the form of stock options
company sponsored life insurance, disability and AD&D plans
Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
generous Paid Time Off
paid parental leave benefits

Fulltime

Senior Software Technical Account Manager II

As a Senior Technical Account Manager (TAM) in the Enterprise organization, you ...

Location

United States , Bellevue

Salary:

141709.00 - 226734.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent work experience
7+ years in technical account management or equivalent supporting hardware and software platforms at enterprise scale
Proven success managing enterprise relationships and complex technical projects
Strong technical aptitude in wireless networking
ability to diagnose and reproduce network-related device issues
Intermediate to advanced knowledge of cloud evidence management platforms, SaaS products, and enterprise IT systems
Ability to articulate at a technical level appropriate to the circumstance
Strong analytical mindset
comfortable making data-informed decisions and driving accountability through metrics
Excellent interpersonal skills with strong written and verbal communication skills

Job Responsibility

Serve as the technical trusted advisor and primary point of contact for a strategic Enterprise account
Achieve mastery of all Axon products, including body-worn cameras, Evidence.com, and Fusus
Own end-to-end device RMA: triage, vendor coordination, logistics, repair/replacement, tracking, and SLA adherence
continuously refine the workflow to scale with growth
Provide up to Tier-2 technical support
troubleshoot Wi Fi/cellular connectivity, mobile device management (MDM), syncing and upload issues
guide on site teams to resolution
Monitor fleet health and performance metrics, identify trends, and proactively propose engineering/product changes to reduce incidents
Drive cross functional initiatives with product, engineering, support, and operations to close feedback loops and prioritize improvements
Deliver regular business reviews, technical enablement, and operational guidance to external stakeholders to maximize platform value

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Senior Director - Warehouse Automation

This role leads a team of software, controls and business intelligence engineers...

Location

Lithuania , Vilnius

Salary:

11109.92 - 15871.34 EUR / Month

Cencora

Expiration Date

Until further notice

Requirements

Training in fields such as project management, business administration, accounting, computer sciences, engineering or similar vocations obtained through completion of a four-year bachelor’s degree program (Master’s degree preferred)
A minimum of ten (10) years directly related and progressively responsible experience leading projects and teams, trouble-shooting, designing, building, testing and deploying software/system/hardware/equipment solutions.
Previous experience with Warehouse Material Handling and Automation Systems
Working experience with Manhattan warehouse management systems including Material Handling System interface development and troubleshooting
Demonstrated strong issue resolution, analytical and problem-solving skills, including debugging WMS, MHE, vendor code and messaging
Demonstrated strong software & PLC controls testing management in a highly automated material handling environment
Ability to write and review functional and technical specifications for automated material handling systems
Demonstrated ability to quickly resolve time-sensitive issues, including deriving short-term solutions and long-term solutions to meet the business needs for multiple business units on new and existing automated systems
Ability to multi-task several initiatives, production issues, etc. while meeting committed development delivery dates and managing others as required
Strong written and verbal communication skills

Job Responsibility

Leads and manages the team including performance management, coaching, and escalation of heightened systems issues
Assists and supports company with support of new and existing warehouse automation systems (including but not limited to conveyor, sortation, automated picking, automated packing, etc.)
Leads corporate and/or division MHE enhancement projects with evaluations, cost saving initiatives, estimates, budget tracking, purchase order management, designs, implementations plans, coding, messaging, MHE Vendor Support, testing, training, documentation, delivery / deployment for project software/systems/hardware/equipment and project close out
Supports local distribution operations and maintenance leadership teams with superior internal customer service by driving automation projects and support objectives including timely execution, high-quality standards, on-budget implementation and effective performance management by collaborating with all project contributors and stakeholders
Identifies, evaluates, recommends and implements new software or tools to enable higher utilization and efficiency of the automated material handling systems
Acts as enterprise leader in the search, identification, justification, design, implementation and execution of new warehouse automation solutions that will provide tangible operational benefit
Monitors and manages end of life for MHE network, software and controls equipment and systems
Establishes, documents, communicates and deploys MHE solution providers technical configuration standards for project software, systems and hardware
Has key MHE system contact responsibilities with IT, warehouse systems team, maintenance leadership, division personnel, project teams and vendor accounts
Leads and promotes change management processes

What we offer

competitive annual bonus
life insurance from Day 1
best-in-class health insurance package
up to 6 fully paid benefit days a year
referral bonus scheme
boundless learning opportunities
global Employee Assistance Program
wonderful office location in Quadrum
fresh snacks at all times

Fulltime

Senior Application Support Consultant

We are looking for an “Application Support Consultant” to join our expanding App...

Location

Turkey , İstanbul & Ankara

Salary:

Not provided

SESTEK

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science/engineering or related area
A strong command of spoken and written English is essential
Minimum 5 years of experience working in handling tickets, working with project management, product management and software development teams
Mid-level technical understanding and management of MS SQL Server and PostgreSQL Server
At least mid-level database querying skills (Esp. for MS SQL Server)
Mid-Level management skills for Microsoft Windows Servers, Installation and Configuration of its features such as IIS, .NET Framework…etc. and Linux Servers
Basic network knowledge (TCP, UDP protocols
MRCP, SIP …etc.)
Good command of debugging and diagnostic skills
Common understanding of software application architecture

Job Responsibility

Having a very good knowledge of SESTEK Products on both front-end and back-end side
Being able to install SESTEK products for different environments (Test, Preprod and Production) with coordination of project manager
Solving technical problems during projects and after production according to service level agreements
Giving basic level application support to the customers (Guidance for how to use the application)
Responding to partner and customer enquiries through e-mail, ticket system and calls
Overseeing and follow-up on open customer issues
Recording and managing best practice resolutions for the company’s self-service knowledge base
Developing customer relationships through professional, dependable and accurate interactions
Offering proactive communication to clients, account managers and project managers

What we offer

A chance to be part of a company specialized in artificial intelligence
Flat organizational structure and an energetic team
Flexible/hybrid working style and you can work in Ankara or İstanbul office
Private health insurance, meal card, transportation allowance
Monthly budget for external activities with your colleagues
Incentive for graduate and postgraduate studies
Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession
Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
Breakfast and healthy snacks at the office all day long

Senior Director – Warehouse Automation

This role leads a team of software, controls and business intelligence engineers...

Location

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Training in fields such as project management, business administration, accounting, computer sciences, engineering or similar vocations obtained through completion of a four-year bachelor’s degree program (Master’s degree preferred)
A minimum of ten (10) years directly related and progressively responsible experience leading projects and teams, trouble-shooting, designing, building, testing and deploying software/system/hardware/equipment solutions.
Previous experience with Warehouse Material Handling and Automation Systems
Working experience with Manhattan warehouse management systems including Material Handling System interface development and troubleshooting
Demonstrated strong issue resolution, analytical and problem-solving skills, including debugging WMS, MHE, vendor code and messaging
Demonstrated strong software & PLC controls testing management in a highly automated material handling environment
Ability to write and review functional and technical specifications for automated material handling systems
Demonstrated ability to quickly resolve time-sensitive issues, including deriving short-term solutions and long-term solutions to meet the business needs for multiple business units on new and existing automated systems
Ability to multi-task several initiatives, production issues, etc. while meeting committed development delivery dates and managing others as required
Strong written and verbal communication skills

Job Responsibility

Leads and manages the team including performance management, coaching, and escalation of heightened systems issues
Assists and supports company with support of new and existing warehouse automation systems (including but not limited to conveyor, sortation, automated picking, automated packing, etc.)
Leads corporate and/or division MHE enhancement projects with evaluations, cost saving initiatives, estimates, budget tracking, purchase order management, designs, implementations plans, coding, messaging, MHE Vendor Support, testing, training, documentation, delivery / deployment for project software/systems/hardware/equipment and project close out
Supports local distribution operations and maintenance leadership teams with superior internal customer service by driving automation projects and support objectives including timely execution, high-quality standards, on-budget implementation and effective performance management by collaborating with all project contributors and stakeholders
Identifies, evaluates, recommends and implements new software or tools to enable higher utilization and efficiency of the automated material handling systems
Acts as enterprise leader in the search, identification, justification, design, implementation and execution of new warehouse automation solutions that will provide tangible operational benefit
Monitors and manages end of life for MHE network, software and controls equipment and systems
Establishes, documents, communicates and deploys MHE solution providers technical configuration standards for project software, systems and hardware
Has key MHE system contact responsibilities with IT, warehouse systems team, maintenance leadership, division personnel, project teams and vendor accounts
Leads and promotes change management processes

Fulltime

Senior Design Build Project Manager II, Hospitality

ICON is seeking a Senior Design Build Project Manager II to lead our Design-Buil...

Location

United States , Austin, TX

Salary:

Not provided

ICON

Expiration Date

Until further notice

Requirements

12+ years of experience in construction project management or related technical field
Bachelor’s degree in construction management, architecture, engineering, or a related field
Experience successfully managing the full life cycle of a large-scale hospitality construction project
Demonstrated proficiency using project management software tools
The ability to interact well with others in person, verbally, and in writing
Meticulous attention to detail with a passion for precision
Proven ability to prioritize tasks and remain composed under pressure

Job Responsibility

Act as the primary point of contact with clients starting from pre-contract and continued through final delivery of product
Initiate and respond to communication between Client, ICON Design Team, Consultants, ICON’s Purchasing Team, Superintendents, and local municipalities
Work with Designers, ICON Purchasing Team, Print / Construction teams, and various other ICON stakeholders to coordinate the development of complete design packages, specifications, and cost estimates that lead to accurate budgets across multiple building products
Develop and own the project schedule and hold all project team members accountable for the performance of their tasks
Responsible for the development of a detailed project budget including outlining key financial and performance metrics needed to achieve profitability targets
Manage, review, and report all project financial obligations, purchase orders and invoices
Provide regular projects updates to clients and ICON’s executive team
Lead effort to develop detailed scopes of work, RFPs, and subcontracts to ensure project budget constraints are met, and expectations are clearly communicated for successful execution of subcontractor scopes
Review all site and construction drawings for accuracy and appropriate coordination and provide clear & concise feedback to enhance documentation
Lead the full coordination of site activities between Trade Partners, Suppliers, ICON construction staff and inspectors

Tier I Help Desk Support Technician

Robert Half is seeking a dependable and customer-focused Tier I Help Desk Suppor...

Location

United States , Chattanooga

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills – Ability to work with people effectively and remain composed under pressure
Solid work ethic – Reliable, punctual, and accountable for completing assigned tickets
Technical aptitude – Natural curiosity and problem-solving mindset when working with technology
Basic understanding of Windows operating systems and general IT troubleshooting
Strong verbal and written communication skills

Job Responsibility

Respond to incoming help desk tickets via phone and email
Troubleshoot and resolve basic hardware and software issues
Reset user passwords and manage account access
Set up computers and phones for new employees
Load and configure Windows 365 and other required software on laptops
Document all issues and resolutions accurately within the ticketing system
Escalate complex technical issues to Tier II or senior IT staff when necessary

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Program Manager II

As a Program Manager (Software Deployment & Support Coordination) within the Ope...

Location

Australia , Sydney

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

2 – 3 years experience in a similar role working with projects in a global matrixed organisation
Demonstrated ability to effectively manage multiple complex customer projects simultaneously
Familiarity with Agile/Scrum tools like JIRA
Proactive self-starter with the capacity to engage in multiple initiatives concurrently
Keen interest in Everseen's technology solutions
Demonstrates initiative, drive, and self-motivation
Possesses in-depth problem-solving skills and exercises good judgment
Highly organized with excellent organizational skills and meticulous attention to detail
Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities
A relevant degree qualification is preferred

Job Responsibility

Accountable for the successful execution, management, and delivery of customer projects
Create, maintain and update project plans, tracking all tasks, milestones, risks, and issues
Managing and owning all projects for three customers
Take full ownership of a number of customer projects, managing all aspects from initiation to completion
Lead all customer communication, fostering a close working relationship
Serve as the primary point of contact for customer inquiries and concerns
Track customer-facing tasks to ensure visibility and accountability
Provide innovative and effective solutions to address challenges
Collaborate cross-functionally to deliver projects within agreed scope and timelines
Work closely with the Sales team and senior members of the delivery team to manage customer expectations

Fulltime

Senior Software Technical Account Manager II

Axon

Location:
United States , Memphis, TN ▼
Pittsburgh, PA
Plano, TX

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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