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Senior Software Product Manager - eCommerce - GM Energy

United States, Austin · Job Posted May 30, 2026
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Job Description

As a Senior Software Product Manager - eCommerce, this individual is responsible for leading the exploration, definition, implementation and execution of the GM Energy eCommerce site, in partnership with peer Product Managers, business stakeholders, technical counterparts and creative agencies. This role will work cross-functionally and oversee the ongoing management of the website, primarily focused but not limited to the front-end experience and marketing website. They will play a critical role in identifying, defining, managing cross-functionally, and executing the integration of various teams and solutions into the GM Energy eCommerce experience and customer journey, including but not limited to our GM Energy marketing, sales and GTM teams, GM brand teams, CRM teams, and other internal and external partners. This position requires someone who is a self-starter, fast learner and always thinks customer first. We are searching for an individual who can effectively prioritize and thrive in an ambiguous / fast-paced environment. The successful candidate for this role will be passionate about customer experience, understand eCommerce and digital best practices, and bring innovative ideas for how to aid in EV adoption and support customers shopping and buying energy products and services.

Job Responsibility

  • Lead the exploration, definition, implementation and execution of the GM Energy eCommerce site
  • Own strategy and roadmap for the platform alongside the Software Product Management, eCommerce team
  • Ownership and implementation of the front-end platform
  • Partner with business stakeholders to shape ideas, develop creative briefs, and refine designs with creative agency teams
  • Lead creative and content workstreams through stakeholder and legal reviews, feedback management, testing / QA, and launch prioritization
  • Explore, define, write, prioritize, and manage product features
  • Understand and champion the customer needs
  • Participate in Refinement, Sprint and PI planning, sprint demos and program syncs
  • Conduct effective project updates for stakeholders
  • Identify and implement strategies to grow engagement among users
  • Establish program measurement (KPIs, reporting) and monitor site analytics and performance
  • Lead usability / A/B testing and personalization efforts
  • Perform research and collaborative exploration on new ideas / initiatives
  • Partner with IT-DEV and QA teams to ensure comprehensive user acceptance testing
  • Follow GM standard software development and deployment processes
  • Support broader GM Energy strategies and projects
  • Instill a culture of organizational excellence
  • Establish a strong, effective, & empathetic rapport with teams across-company
  • Ensure a culture of performance
  • Develop and present GM internal leadership updates
  • Launch with excellence, celebrate success, learn from failure
  • Champion brand & dealer integration
  • Meaningfully champion diversity, equity, and inclusion

Requirements

  • 5+ years' experience in product management, marketing, program management, and/or customer experience
  • Bachelor’s degree or equivalent experience required
  • Working knowledge of Jira Align/Jira, Adobe
  • Familiarity with EV and energy trends, industry, and competitive landscape
  • Strong written and verbal communication skills, including demonstrated ability to report and present to senior leadership on a frequent basis
  • Key traits: curiosity, insight, determination, engagement
  • Key Competencies: customer focus, collaboration & influencing, project & resource management, results, stakeholder & strategic orientation and ability to lead with influence

Nice to have

  • Experience Manager/Platform and Adobe Test & Target preferred
  • Familiarity with software product management practices preferred
  • Paragon of GM cultural behaviors
  • Ability to learn GM database tools as needed

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