Senior Software Engineer, PagerDuty

PagerDuty

Location:
Portugal, Lisbon

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

PagerDuty is a global leader in digital operations management, transforming digital operations with intelligent automation and cutting-edge agent technology through an AI-powered platform. This position provides an opportunity to contribute to cutting-edge AI systems, collaborate cross-functionally, and shape the future of AI-driven systems in a hybrid or remote workplace.

Job Responsibility:

Design, build, and maintain robust backend systems with a focus on AI and agent/chatbot technologies
Collaborate with cross-functional teams to deliver new features and drive innovation in digital operations
Participate in the full software development lifecycle, from design and architecture to deployment and support
Take part in on-call rotations to ensure high availability and reliability of our services
Contribute to technical discussions, code reviews, and mentor other engineers
Work with cutting-edge technologies in a fast-paced, collaborative environment

Requirements:

5+ years of professional software engineering experience, with a strong focus on backend development
Experience shipping code as part of a team in a production environment
Solid understanding of distributed systems, APIs, and scalable backend architectures
Willingness to participate in on-call rotations
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Strong communication and collaboration skills
Based in Lisbon, with the ability to work remotely in Portugal after 20 days

Nice to have:

Experience with LangGraph (strong plus, as it’s foundational to our AI/agent work)
Recent (last 6-12 months) hands-on experience in AI or chatbot development
Experience with Elixir for backend development
Background as a Backend Engineer with AI experience, or as a Machine Learning Engineer with product development experience
Experience working in SaaS or cloud-based environments
Familiarity with modern DevOps practices and CI/CD pipelines
Experience mentoring or leading other engineers

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
October 22, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Software Engineer