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We are looking for a Senior Software Engineer to join our Microsoft Copilot Experiences team, focused on building highly reliable, performant, and intelligent user experiences for Copilot. This role sits at the intersection of frontend systems, distributed services, and telemetry-driven product innovation, where you will play a key role in shaping how millions of users interact with AI-powered experiences. You’ll partner closely with engineering, data, and product teams to design systems that not only deliver great user experiences but also enable deep insights through scalable analytics and telemetry. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Design and build high-performance, resilient web experiences for Microsoft Copilot
Own end-to-end delivery across client, service, and data layers
Improve reliability, latency, and responsiveness of Copilot interactions (e.g., time-to-first-token, rendering, streaming UX)
Collaborate with product managers and designers to translate user needs into scalable solutions
Build and evolve telemetry pipelines and instrumentation to measure user engagement and satisfaction
Design session-level event models to better understand user journeys and intent
Partner with data/analytics teams to derive insights that directly influence product direction
Architect systems for large-scale, low-latency experiences
Work on data ingestion pipelines (e.g., event pipelines, logging systems, analytics backends)
Ensure systems meet privacy, compliance, and security standards
Lead design reviews and influence architecture across components
Mentor engineers and contribute to a high-performing engineering culture
Drive engineering excellence in areas such as observability, debugging, and experimentation
Requirements
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice to have
Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Experience building web applications or distributed systems at scale
Solid understanding of system design, APIs, and performance optimization
Experience with telemetry, logging, or data-driven product development
Experience building and operating AI/agent-based systems in production, including orchestration, observability, evaluation, and handling of failure modes
Solid problem-solving skills and ability to operate in ambiguous spaces
Experience working on AI/ML-powered products or conversational interfaces
Familiarity with event pipelines, analytics platforms, or data systems (e.g., Kusto, ClickHouse, streaming pipelines)
Experience improving user experience through experimentation and instrumentation
Background in reliability engineering or performance optimization
Track record of influencing product direction through data insights