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This role sits within the Protocols team - responsible for building and maintaining mission-critical services that connect to card payment acquirers and processors. These systems, written primarily in C#, must be scalable, secure, observable, and highly available, ensuring seamless transaction processing for our global customer base. The Protocols team is part of NMI's Payments Gateway group, which focuses on developing and maintaining world-class payment solutions, including PIN pad and card reader integration and processor/acquirer connectivity. As a Senior Engineer, you'll have a direct impact on how payments flow through the NMI platform, playing a key role in evolving our architecture and building scalable solutions.
Job Responsibility:
Contribute to the architecture of highly observable and fault-tolerant systems
Lead technical discussions, participate in code reviews, and drive best practices in maintainability and performance
Actively mentor and support the growth of junior team members
Collaborate with cross-functional teams, including Product and QA, to ensure high-quality delivery
Contribute to the evolution of our CI/CD pipelines and observability tooling
Participate in the out-of-hours on-call rota to respond to incidents impacting payment flow
Requirements:
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Minimum of 5 years of experience in developing complex software applications in a commercial environment
Advanced proficiency in C# (preferred) or Java, with strong understanding of object-oriented design principles
Deep understanding of the full software development lifecycle (SDLC) and agile methodologies
Experience with relational databases (e.g., MySQL, SQL Server, Oracle)
Strong knowledge of security best practices (e.g. OWASP, PCI, SOC2, HIPAA)
Proficiency with Google Cloud Platform (GCP), Amazon Web Services (AWS), or similar cloud environments
Demonstrated experience applying modern software development practices in a collaborative, agile environment
Excellent communication skills, with a proven ability to mentor others and contribute to a strong team culture
Nice to have:
Experience with logging systems (such as Logz.io) and optimizing logs
Experience with containerization (e.g. Kubernetes, Docker, etc.)
Experience with monitoring and alerting systems (e.g. DataDog, NewRelic, etc.)
What we offer:
Annual bonus scheme dependent on individual and company performance
25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
Workplace pension scheme
Private medical insurance (upon 30 days of employment)
A remote first culture
Great work-life balance with our Flexi-time policy
Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave)
A chance to develop with an allocated company training budget
Bike2Work Scheme
Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets
A strong commitment to employee wellbeing including mental health first aiders
Employee referral scheme with generous financial reward