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We power Microsoft’s first-party real-time conversation products, notably Microsoft Teams, Teams for Life and Azure Communication Service with many millions of users, by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. We expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers’ behalf during the conversation. And we will learn from each conversation. Every call, meeting, or chat will make the next one better. Building and running services at scale for Microsoft 365 for hundreds of million consumers and enterprise users is very challenging, but it is a lot of fun and rewarding. We are looking for a Senior Software Engineer who is excited to take on this challenge and help drive the IC3 mission forward. This opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, client stack, service and data engineering, and service management.
Job Responsibility:
Design and develop features to drive impact to customers
Adhere to and drive modern software engineering practices through design and code reviews
System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions
Develop “best-in-class” engineering for our client stack by ensuring that the client stack and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable
Improve test coverage, organize and implement integration tests, and resolve problem areas
Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered
Build a practical understanding of IC3 as a business and work closely with mentors and leaders to shape cohesive, end-to-end experiences for our users
Focus on customer/partner needs through a data driven approach
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
1+ years of software design and development experience with backend services or client stack
Ability to communicate technical details clearly across organizational boundaries
Familiarity with Object Oriented Design
Reliable analytical skills with systematic and structured approach to software design
Interest in and experience building highly scalable, highly reliable services or client stack
Experience with or exposure to Agile and iterative development processes
Ability to clearly communicate ideas to a mixed audience with varying views and challenges
A sense of personal ownership and accountability, together with the ability to deliver to deadlines while managing internal stakeholder expectations
Self-motivated with a drive for reaching across teams and organizations to make progress collaboratively