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The Customer Success Engineering team works directly with clients to ensure that every technical aspect of our product—installation, configuration, and customization—is delivered smoothly and at the highest standard. We act as technical consultants, helping clients solve complex and unique challenges. Our team is dynamic, persistent, and committed to delivering a world-class experience.
Job Responsibility:
Execute full software development life cycle, including building integrations and enhancements to Feedzai core product
Write well-designed, testable code
Integrate multiple software components into a fully functional software system
Troubleshoot, debug and upgrade existing systems
Deploy and support systems in production
Comply with best practices and industry standards
Work with Agile principles to regularly deliver quality products
Ensure proper feature deployment or product upgrades
Provide Second Tier support for clients that are live
Mentor, coach and inspire other members of the team, helping to foster software development best practices
Requirements:
Bachelor of Science and or a Master of Science in Computer Science, a degree in a comparable field, or equivalent work experience
4 + years of extensive work experience in Java software development
Thread and JVM Memory Management in high-performance systems
Client engagement experience and ability to act as a consultant to our clients
Excellent English communication skills, both verbal and written
Nice to have:
Experience with Zookeeper, RabbitMQ, Cassandra, Ansible, Docker, Databases