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Building the world’s premier agentic platform for personalization. Revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. Taking autonomous search mainstream. Making conversational shopping a reality. Designing the future of autonomous marketing. Building all of that on the intelligence of a single AI engine — Loomi AI.
Job Responsibility:
Design & Deliver new features
Ensure quality and performance of developed solution
Support and Maintain owned components
Translate business requirements for product features into technical specifications and design documents
Collaborate with other engineering teams to ensure a unified software architecture
Define and develop back-office API endpoints as well as high-performance serving endpoints
Develop and implement high-throughput, scalable and reliable systems to support new features
Deploy and monitor new features in production
Perform API testing, including unit tests, system tests and performance tests
Implement monitoring systems and dashboards to track the performance of our systems in production
Contribute to developing and implementing DevOps best practices within the team
Provide ongoing support and maintenance for existing features
Support our client-facing colleagues in the investigation of possible issues (L3 support)
Document code, design decisions, and operational procedures
Requirements:
Proven experience in at least one of the following languages: Go or Python
Solid understanding of microservice-oriented architecture and experience in building systems with high throughput and low latency APIs
Familiarity with service orchestration and management (e.g. GKE)
Experience with version control systems (Git) and CI/CD pipelines
Familiarity with database management (preferably MongoDB and Redis) and event streaming (e.g. Apache Kafka)
Experience with integrating omnichannel communication such as Mobile Messaging, Emails, SMS/MMS, Push Notifications and Webhooks would be a valued asset
Interest in Generative AI and its applications is a plus
Demonstrates strong initiative and a proactive approach to problem-solving
Excellent communication and collaboration skills, with the ability to work effectively within a team
A genuine passion for learning new technologies and keeping up-to-date with the latest advancements
A commitment to delivering high-quality work and a dedication to continuous improvement
Nice to have:
Experience with integrating omnichannel communication such as Mobile Messaging, Emails, SMS/MMS, Push Notifications and Webhooks
Interest in Generative AI and its applications
What we offer:
Restricted stock units
Company performance bonus
Great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program with counselors
Subscription to Calm app
‘DisConnect’ days with additional day off each quarter
Facilitated sports, yoga, and meditation opportunities
Extended parental leave up to 26 calendar weeks for Primary Caregivers