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The Identity & Access Management (IAM) Protect team within the CISO organization is seeking a motivated Security Software Engineer to join our Identity Operations team. This role focuses on analyzing incident and ticket trends, building secure, scalable automation solutions, and providing technical leadership to the team. You will work closely with Engineering & Product teams to design and deliver security‑compliant automation using Azure services, scripting, and AI‑assisted tooling.
Job Responsibility:
Design, build, and maintain secure, scalable, and reliable cloud‑based automation solutions using Azure services such as Azure Functions, Logic Apps, AKS, Federated Identity Credentials, and PowerShell‑based automation
Lead by example in code quality, design rigor, documentation, and end‑to‑end ownership of solutions
Provide technical guidance and mentorship to junior engineers and peers, fostering strong engineering fundamentals and automation‑first thinking
Analyze incident and ticket history to identify recurring, high‑impact scenarios suitable for automation
Design, implement, and evolve automation solutions that reduce manual operational effort, recurring incidents, and support escalations
Measure and track the effectiveness of automation initiatives using clear metrics such as incident reduction, reliability improvements, and efficiency gains
Contribute to architecture and design discussions by investigating solution approaches, sharing findings, and owning selected design decisions with guidance as needed
Integrate automation solutions with identity, networking, and security components, including Entra ID applications, service principals, and permission models
Evaluate and integrate AI‑driven approaches, chatbots, or ICM‑based automation where appropriate to improve operational workflows and responsiveness
Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions
Gain knowledge by contributing to the Security Operations Engineering tickets as and when needed and also support them when needed
Promote a culture of continuous improvement, knowledge sharing, and engineering excellence across the team
Requirements:
10+ years of relevant experience designing and developing cloud-based solutions
Strong proficiency in C# and scripting languages, especially PowerShell
Hands-on experience with Azure services, including: Azure Functions, Logic Apps, Azure Kubernetes Services, VNET / networking concepts, Entra ID Applications / Service Principals / Permissions
Experience building automation for reliability, operations, or incident management
Strong problem-solving skills and ability to work on ambiguous problem statements
Proven ability to work effectively as a team player in a collaborative environment
Experience/familiarity with application and system monitoring systems
Nice to have:
Experience in Identity & Access Management domain
Experience with ICM automation, chatbots, or workflow orchestration
Familiarity with security‑focused automation and compliance requirements in cloud environments
Exposure to AI‑assisted automation or intelligent operational tooling