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At Intercom, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
Job Responsibility:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure
Ship a change to production on your first day and a feature in your first week
Build using the best tools in the industry
Grow your team’s capacity by mentoring other engineers and interviewing candidates
Requirements:
5+ years of industry experience in a software engineering role, preferably building a SaaS product
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users
Experience with Distributed systems
What we offer:
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed
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