Senior Software Engineer Job at Acorns

Senior Software Engineer

Acorns

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

184500.00 - 217100.00 USD / Year

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Job Description:

Acorns is seeking a Senior Software Engineer to join our AI team! Are you passionate about cutting-edge AI technologies? Do you thrive in an environment where your skills can redefine customer experiences and positively impact lives? Join Acorns as we build the future of Fintech with a customer service virtual agent that’s as empowering as our mission. You will harness the power of AI to design a virtual agent that redefines customer support by providing personalized, real-time assistance. You will utilize proprietary data to create intelligent, empathetic solutions that empower our users to make informed financial decisions. Playing a pivotal role, you'll help shape a product that embodies our core values of benevolence and courage, transforming customer service into an uplifting and impactful experience.

Job Responsibility:

Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams.
Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements.
Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production.
Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities.
Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives.

Requirements:

Bachelor’s or Master’s Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
5+ years of total software engineering experience
3+ years of experience in artificial intelligence, data science, or machine learning engineering
3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
Experience tuning neural networks on custom datasets.
Experience with Huggingface, LangChain, chatbot development
Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
Hunger to deliver game-changing products
Exceptional drive and precision in delivery
A belief that your work is tied to your life's mission
Optimistic about the potential of societal change

What we offer:

Competitive salary and stock options
A comprehensive benefits package for you and your family
Flexible work location, hours, and paid time off
401(k) matching
Monthly Acorns account contribution & GoHenry account for your family
Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
Roots Leadership Program for Emerging Leaders
Community week onsite gatherings and various virtual events

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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