Senior Software Engineer, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Senior software engineer role responsible for ARIS platform administration, database management, user management, license management, and ensuring system availability for HSBC's banking operations.

Job Responsibility:

Ensure that all the ARIS instances are up and running as per the business hours
Creation and administration of global ARIS Database for the client
Responsible for User Management, User groups creation
Responsible for ARIS License Management via UMC and assigning
Configures and manages filters, templates
Setting up the new client environment
User/User Groups appropriate functional & access privileges
Creation of custom objects and associated metadata
Maintenance of library objects
Define & Standardize ARIS Governance and Change Management process
Define the QA process and communicate/train the project team on the same
Understand and implement the need to import models from other third-party tools/applications etc.
Carry out DB cleanup activities on regular basis
Reconciliation of library objects on regular basis
Carry out rationalization of the objects within the ARIS DB on adhoc basis
Responsible to manage and carry out the Change and Release Management for data, and config, DB etc. across the ARIS environments
Manage patch and ARIS version upgrades along with Product Vendor team
Liaise with vendor support team for any incidents and problem management

Requirements:

6+ years of Experience in ARIS Development, Business Process Management
Hands on experience of the full life cycle implementation of BPM projects using ARIS
Experience in Database management
Excellent interpersonal and communication skills
Strong analytical and problem-solving skills
Ability to multi-task effectively
Must adapt to change quickly and be able to assess impacts where necessary
Quick starter to troubleshoot/resolve incidents and business support items
Good to have knowledge on Agile technologies (JIRA, Confluence)
Good to have Knowledge on ServiceNow Incident, Problem and Change Management
Troubleshoot and fixing incidents, Keeping the system up and running, timely escalation to Lead
Assist other IT teams as well as Business stakeholders with your solutions during major/critical incidents
Ensure the service operations quality is up to the organization standards
Adhere to Agile methodology (example Scrum, Kanban & Jira etc)
Mentoring the Agile PoDs on the RTB optimization and making sure no defects postproduction
Should have flexible in working hours, ready to work in shift and on call

Nice to have:

Knowledge on Agile technologies (JIRA, Confluence)
Knowledge on ServiceNow Incident, Problem and Change Management

Additional Information:

Job Posted:
August 22, 2025

Expiration:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Software Engineer