CrawlJobs Logo

Senior Software Engineer-Technical Support

3pillarglobal.com Logo

3Pillar Global

Location Icon

Location:
India

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond. In 2025, 3Pillar Global India was named as a “Great Place to Work” for the sixth year in a row based on how our employees feel about our company, collaborative culture, and work/life balance - come join our growing team

Job Responsibility:

  • Providing L2 & L3 Support around Tickets reported from Production Environments
  • Available till 11 AM Pacific time for overlap with US client and ready for on call support over weekend (once in a month)
  • Monitor, analyze, and troubleshoot ETL/data pipelines across Data Lakes and distributed systems
  • Conduct in-depth root cause analysis using SQL queries, system logs, and monitoring tools
  • Support microservices-based applications running in Docker and Kubernetes environments
  • Diagnose and resolve Linux server issues related to disk usage, memory, networking, and permissions
  • Collaborate with DevOps and CloudOps teams on system scaling, performance optimization, and configuration changes
  • Maintain and automate system health using cron jobs, shell scripts, and cloud-native tools
  • Drive end-to-end incident resolution, create detailed RCA reports, and implement preventive measures
  • Work with cross-functional teams to identify long-term solutions and enhance system stability
  • Ensure SLA compliance, maintain accurate documentation, and continuously improve support processes

Requirements:

  • Minimum 3-4 years of experience in Technical/Application/Production Support in a fast-paced environment
  • Strong hands-on experience with SQL, Linux, and cloud platforms (preferably AWS)
  • Familiarity with monitoring and log management tools such as Datadog, Sumologic, Zabbix or similar platforms
  • Practical experience with Docker and Kubernetes
  • Good understanding of microservices architecture, APIs, and log debugging
  • Strong analytical and problem-solving skills with keen attention to detail
  • Excellent communication and collaboration skills to work across technical and non-technical teams

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Software Engineer-Technical Support

Senior Mechanical Engineer-Technical Lead

Shape the Future of Aerospace Sensing Technology. Are you a creative mechanical ...
Location
Location
United States , Burlington
Salary
Salary:
Not provided
ndt.com Logo
Nondestructive & Visual Inspection
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS Mechanical Engineer required (M.S. preferred)
  • 13+ years designing electromechanical sensing devices in a regulated industry, ideally aerospace/automotive industry also of interest
  • Must have experience designing MEMs pressure sensors and knowledge of testing and compensation of pressure sensors, experience with high temperature designs a plus
  • Strong blend of technical, project, and positive customer relationship building experience
  • Proficiency with ASME 14.5 geometric dimensioning and tolerancing (GD&T)
  • Knowledge of Design for Six Sigma methodology and tools
  • Knowledge of aerospace components and standards, including DO-178 software
  • Written, verbal, interpersonal skills, and use of analytical tools, including FEA
  • Proficiency in SolidWorks version 2020 or later
  • Expertise in designing for severe vibration and thermal environments
Job Responsibility
Job Responsibility
  • Design sensors for aerospace and highly regulated industries
  • Lead development of pressure sensors, high temperature thermocouples, speed sensors, fuel gauging systems, fuel level and temperature sensors, lube oil level and temperature sensors, hydraulic level and temperature sensors, wastewater level sensors, fuel flowmeters flow switches
  • Create 3D models utilizing SolidWorks, specifying materials and assembly methods
  • Create and issue technical documentation to support new and existing product designs
  • design reports, FMEA’s, test procedures, and test reports etc
  • Perform Structural, Thermal, Fatigue, and Dimensional Analyses using hand calculations and Finite Element Analytic methods
  • Review specifications in support of the bid and proposal and product design processes
  • Serve as technical authority on design reviews ensuring rigor and quality of solutions
  • Lead continuous improvement of the Design Engineering Body of Knowledge (BOK)
  • Mentor emerging engineers and shape the future of the design organization
Read More
Arrow Right
New

Defense Tooling Technician

Skilled Quality Inspector with expertise in interpreting technical data, perform...
Location
Location
United States , Wichita
Salary
Salary:
23.66 - 39.32 USD / Hour
boeing.com Logo
Boeing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • All Candidates must pass the WorkKeys Assessment (workkeys.com) or provide verification that they have passed the WorkKeys Assessment
  • Must present two (2) forms of identification for WorkKeys Assessment
  • Ability to obtain a U.S. Security Clearance
  • U.S. Citizenship required
  • Must be a U.S. Person as defined by 22 C.F.R. §120.15
Job Responsibility
Job Responsibility
  • Plan, estimate, sequence, and perform any task required to program, fabricate, assemble, maintain, inspect, and repair any and all types of tools
  • Use processes such as cutting, grinding, spotting, painting, hand finish, shaping, bending, drilling, reaming, tapping, wiring, plumbing, lay-up, minor welding, inspection, set-up, operate all types of fabrication and measurement equipment and machine tools required to fabricate tools
  • Coordinate, plan, estimate, and sequence work with other employees
  • Use and/or interpret tool and engineering drawings and models, sketches, templates, tool design manuals, verbal information, master tools, production parts, digital data and various handbooks in accomplishing and communicating work requirements
  • Perform basic shop math
What we offer
What we offer
  • Competitive base pay and variable compensation opportunities
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Programs that provide for both paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program
  • Fertility, adoption, and surrogacy benefits
  • Fulltime
Read More
Arrow Right
New

Director Progress Lifeline

Leading the transition to next-generation Technology Enabled Care. Progress Hous...
Location
Location
United Kingdom , Lancashire
Salary
Salary:
106691.00 GBP / Year
progressgroup.org.uk Logo
Progress Housing Group Ltd
Expiration Date
April 15, 2026
Flip Icon
Requirements
Requirements
  • Senior leadership experience managing complex services
  • Experience leading service transformation or digital change
  • Strong partnership and stakeholder management skills
  • Commercial awareness and the ability to identify service development opportunities
  • The ability to lead teams through change and innovation
Job Responsibility
Job Responsibility
  • Provide strategic leadership for Progress Lifeline, ensuring high-quality service delivery and operational performance
  • Lead the transition from analogue to digital technology enabled care services
  • Strengthen partnerships with local authorities, housing providers and sector partners
  • Identify opportunities to develop and enhance technology enabled care services
  • Ensure strong governance, risk management and financial performance
  • Lead and inspire teams through a period of sector transformation and technological change
What we offer
What we offer
  • Buy or sell leave
  • Flexi working
  • Pension Scheme
  • Professional Development
  • Occupational Sick Pay
  • Fulltime
Read More
Arrow Right
New

Independent Domestic Violence Advocate

Independent Domestic Violence Advocate, Opportunity to Make a Difference. Are yo...
Location
Location
United Kingdom , Leyland
Salary
Salary:
28476.00 - 29470.00 GBP / Year
progressgroup.org.uk Logo
Progress Housing Group Ltd
Expiration Date
April 06, 2026
Flip Icon
Requirements
Requirements
  • Confident in delivering high-quality case management and advocacy for individuals at medium and high risk of domestic abuse
  • Knowledgeable in risk assessment, safety planning, and multi-agency coordination
  • Passionate about empowering survivors and ensuring their voices are heard
  • Able to represent clients effectively at MARRAC and support their recovery within Key’s integrated domestic abuse services
  • Comfortable using digital tools to maintain accurate records and communicate effectively
  • Focused on delivering outcome-driven support with professionalism and attention to detail
  • A full UK driving licence and access to your own vehicle is required
Job Responsibility
Job Responsibility
  • Providing trauma-informed specialist case management and advocacy to victims at medium and high risk of domestic abuse
  • Ensuring survivors of domestic abuse receive consistent, trauma-informed high-quality support
  • Ensuring families in crisis experience joined-up services that help them rebuild stability
What we offer
What we offer
  • A benefits package focused on work-life balance
  • 25 days paid leave (FTE) plus bank holidays
  • Access to Employee Assistance Programme EAP Health Cash Plan via Medicash
  • Pension scheme with employer contributions (typically up to 5% employer contribution)
  • Medicash Health Cash Plan (claim back optical, dental, therapy costs)
  • Employee Assistance Programme (EAP) with 24/7 support
  • TOIL and flexible working to support work-life balance
  • Strong training, CPD and genuine progression opportunities
  • Access to wellbeing resources, mental health support, and staff networks
  • Parttime
!
Read More
Arrow Right
New

Mid-Level Equipment Services Analyst

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , Mesa
Salary
Salary:
94350.00 - 127650.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
April 10, 2026
Flip Icon
Requirements
Requirements
  • 3+ years of experience collecting data from multiple sources, performing analysis and presenting data
  • 3+ years of experience with Microsoft Office Applications (Excel, PowerPoint, and Word)
  • 3+ years of experience partnering and working with cross-functional teams on projects and initiatives
  • 3+ years of experience using professional written and verbal communication skills to achieve deliverables
  • Must meet export control compliance requirements (U.S. Person as defined by 22 C.F.R. §120.15 required)
  • Candidates must live in the immediate area or relocate at their own expense
Job Responsibility
Job Responsibility
  • Facilitates team relationships to ensure a thorough understanding of the organization's needs and requirements and the continuous improvement of contractual processes
  • Generates plans, acquires materials, and schedules services for facilities activities
  • Creates and deploys schedules based on system, customer, and regulatory requirements
  • Communicates with internal and external suppliers and customers to coordinate scheduled activities
  • Leads efforts to review, create, improve, and document processes and procedures related to facilities operations
  • Uses project management tools and industry-recognized concepts to develop scope of work, budget, and schedules to achieve desired outcomes on time and within budget
  • May coordinate and lead the project team
  • Takes a lead role in collecting data from various systems to perform analysis. Identifies and analyzes deficiencies
  • Analyzes trend data to identify opportunities for improvement and to develop resolution plans for buildings, equipment, systems, processes, and procedures
  • Makes recommendations and implement improvements
What we offer
What we offer
  • Competitive base pay and variable compensation opportunities
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Programs that provide for both paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Fulltime
!
Read More
Arrow Right
New

Product Designer

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologie...
Location
Location
United States , Menlo Park
Salary
Salary:
243432.00 - 273240.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Design and Technology, or a related field
  • 2 years in the job offered or in a computer-related occupation
  • 2 years of experience in each of the following: Top level visual design with typography, layout design, color theories, and interaction design
  • Identifying user needs and challenges so as to create strategy and effective Interaction design
  • Creating user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings
  • Collaborating with cross functional teams to achieve consensus on design solutions
  • Prototyping tools such as Flinto, Figma, Sketch, and InVision
  • Using business requirements and user and market research to assist in developing scenarios, use cases, and high-level requirements
  • Sketch, Photoshop, Illustrator, Fireworks, and InDesign
Job Responsibility
Job Responsibility
  • Design, prototype, and code front-end user interfaces that are simple and elegant for Facebook's platforms, products, or applications
  • Take broad, conceptual product ideas and translate them into functional, scalable software and code to be used for front-end application development
  • Write code and programs for User Experience (UX) and User Interface (UI) products
  • Utilize a full range of front-end programming, human-computer interaction, and visual design skills to seek out creative, design-led code and software solutions to complex product issues
  • Partner with engineering teams to ensure the compatibility of front-end software and code components with the technical specifications of by a given product
  • Partner with product managers, engineers, researchers, and content strategists to oversee the development of the user experience and user interface assets of a product from conception until launch
  • Ensure code and software assets for front-end product design are compatible with Facebook's brand
  • Build and code innovative user interfaces and user-facing products that offer new app functions and features, and improve existing app functions and features
  • Provide additional post-launch front-end code and user-facing interface support to maximize continued product efficiency
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right
New

Disability Support Worker

We are currently seeking Disability Support Workers who live in and around the R...
Location
Location
Australia , Rosebery
Salary
Salary:
Not provided
scch.com.au Logo
Southern Cross Community Healthcare
Expiration Date
May 26, 2026
Flip Icon
Requirements
Requirements
  • Current references
  • Mobile phone
  • Current driver's license and your own car
  • NDIS workers screening check or willing to obtain (mandatory)
  • First Aid certificate or willing to obtain (mandatory)
  • Passionate about caring and committed to client wellbeing
  • Working with Children Check or willing to obtain (Paid (mandatory))
  • Cert iii or Equivalent
Job Responsibility
Job Responsibility
  • Medication administration
  • Use of mobility equipment
  • Light Domestic assistance
  • Meal preparation and Community participation
  • Assistance with Therapy Tasks
  • Personal Care Tasks
  • Bowel care
What we offer
What we offer
  • Competitive Industry pay rate
  • Industry leading Specialised training Learning & development opportunities to set you up for success
  • Rewarding work that helps you to give back to the community
Read More
Arrow Right
New

Retention Marketing Manager - CRM

Location
Location
United States of America , Somerville
Salary
Salary:
62700.00 - 83380.00 USD / Year
about.puma.com Logo
Puma Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 years of e-mail and/or CRM marketing experience in a fast-paced, direct-to-consumer environment with a proven track record of delivering results
  • Familiarity and high comfort level working in email service providers/CRM platforms and analytics tools (experience with Emarsys and dashboards a plus)
  • Experience with testing design and methodologies, personalization, and marketing automation
  • Experience with audience segmentation
  • Consumer-first mindset with a deep understanding of the digital landscape, innovations, and best practices
  • Keen creative eye with ability to translate business objectives into comprehensive creative briefs
  • Proven analytical skills with strong understanding of industry KPIs and ability to translate insights into actions
  • Excellent project management and organizational skills with the ability to manage multiple tasks and priorities
  • Solution-oriented with a penchant for strategic thinking and problem solving
Job Responsibility
Job Responsibility
  • Develop and execute CRM campaigns in the email channel with a primary focus on driving DTC and ecommerce revenue and improving conversion rates
  • Create omnichannel consumer lifecycle journeys in partnership with other Retention team stakeholders and define email automation touchpoints, business rules, and content
  • Manage end-to-end email campaign process from ideation and calendar planning to creative briefing, segmentation, QA, deployment, CRM agency collaboration, and reporting
  • Sync with launch, merchandising, retail, and promotional calendars to support priority initiatives in parallel with other Retention and Performance Marketing channels
  • Elevate the email channel through storytelling by collaborating with internal partners to identify key brand moments and activations to highlight
  • Implement new CRM technologies and innovations to personalize and segment communications
  • Develop and implement iterative testing plans, focusing on segmentation, messaging, frequency, and personalization, to optimize campaigns to improve channel KPIs
  • Define and optimize audience segmentation strategies and create audience segmentations for all email campaigns and automations
  • Collaborate with site and other channel owners to prioritize and execute omnichannel CRM tests
  • Lead acquisition initiatives by partnering with site/app partners to drive email opt-ins and optimize sign-up journeys and touchpoints
What we offer
What we offer
  • Bonus
  • Benefits
Read More
Arrow Right