Senior Software Engineer - Self Service Automation

• Design, build, and operate enterprise-scale self-service automation platforms that improve IT efficiency and security
• Lead the architecture and design of complex, distributed, cloud-native systems
• Develop secure, scalable microservices and user-friendly front-end experiences supporting automation use cases such as: Automated password rotations and management, Patching and release management, Application start/stop/restart workflows, End-to-end automation orchestration
• Implement AI-assisted workflows and intelligent automation to expand self-service capabilities and reduce support demand
• Establish and enforce coding standards, best practices, and architectural patterns
• Instrument and observe production systems using logging, metrics, and tracing to ensure reliability and performance
• Own Tier 2/3 operational responsibilities, including on-call support, incident response, troubleshooting, and root-cause analysis
• Proactively improve system reliability, availability, and resiliency
• Monitor platform adoption and effectiveness
• define KPIs and produce usage and impact reporting for leadership
• Collaborate closely with Security & Compliance, DevOps, product, and engineering teams
• Participate in Agile planning and maintain high-quality technical documentation
• Evaluate and introduce new tools and technologies to improve platform capabilities and developer productivity
• Mentor junior engineers through code reviews, design guidance, and technical leadership

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• 7+ years of professional software engineering experience
• Strong proficiency in Java and .NET, with experience building production-grade systems
• Hands-on experience building end-to-end cloud-native applications, including deployment to Kubernetes and OpenShift
• Deep understanding of microservices architecture and distributed systems
• Full-stack development experience and strong CI/CD practices
• Experience with relational and non-relational databases, including schema design
• Solid foundation in software engineering fundamentals (design patterns, data structures, algorithms)
• Experience working in Agile development environments
• Strong communication skills with the ability to translate requirements into scalable solutions
• Proven ability to debug complex systems, manage incidents, and drive root-cause analysis
• Ability to work independently, manage multiple priorities, and collaborate across teams
• Demonstrated ownership of technical projects from design through production

• Front-end: JavaScript, HTML/CSS, Angular, Node.js
• Back-end: Java (Spring Boot), .NET Core / C#
• Databases: SQL, PostgreSQL
• Cloud & Platform: Kubernetes, OpenShift
• Build & CI/CD: Maven, Git/GitHub, Artifactory, automated pipelines
• Observability: OpenTelemetry, DataDog, ELK, distributed caching, metrics and tracing
• API management experience
• ServiceNow integration experience (including Flow Designer or orchestration)
• Strong understanding of enterprise security best practices and compliance
• Experience with hybrid cloud and enterprise automation platforms
• Familiarity with enterprise identity, credential management, and security automation

Relocation benefits