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We are looking for an experienced Senior Engineer to join our newly formed Observability team. This is a critical role focused on providing observability solutions for all customers. You will work closely with your engineering team and product manager to achieve operational excellence, maximize customer satisfaction, and deliver key product differentiation features, customer satisfaction, and product differentiation.
Job Responsibility
Ensure our existing observability offering is up and running all the time
Ideate and develop innovative new features that attract our target customer segment, drive product engagement, and ultimately fuel growth
Support our existing external customer base by resolving escalated support issues and collaborating with them to understand and solve their needs
Guide the team in the hands-on implementation of key platform features, ensuring maintainability and performance
Empower your team to act as 'product custodians' by consistently addressing foundational and production issues
Practise effective communication and collaboration both within the team and across the wider organization and act as a role model in transparency for your peers
Requirements
Extensive experience with observability concepts on a big scale
A good grasp of monitoring and observability tools like Prometheus, Grafana, and OpenTelemetry
Understanding of SLAs, SLOs, and SLIs
Strong knowledge of database fundamentals, including OLAP vs. OLTP, persistence, replication, and clustering
Experience with ClickHouse specifically regarding logs, metrics, and OpenTelemetry is highly desirable
Experience in building and designing distributed systems in a cloud environment
Ability to work with SQL to interact with our platform's master database
Deep understanding of release management and testing best practices to own the delivery pipeline
A genuine interest in solving complex technical challenges with customer-focused solutions
Nice to have
Experience with ClickHouse specifically regarding logs, metrics, and OpenTelemetry is highly desirable
What we offer
Participate in Aiven’s equity plan
Balance work and life with our hybrid work policy
Choose the equipment you need to set yourself up for success
Use your Professional Development Plan budget for learning opportunities
Receive holistic wellbeing support through our global Employee Assistance Program
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
Enjoy country-specific benefits for our global cast