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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Senior Software Engineer - MS Ads

India, Bangalore · Job Posted April 16, 2026
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Job Description

Microsoft Advertising is a rapid-growing business powering global advertisers across search, display, and emerging AI-driven channels. Our CRM team builds next-generation customer relationship management solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service. If you’re passionate about AI innovation, Copilot experiences, and building systems that empower thousands of sellers and marketers worldwide, this is your opportunity to make an impact.

Job Responsibility

  • Design & Develop CRM Solutions: Customize and extend Dynamics 365 CRM for advertising workflows (Sales, Marketing, Case Management)
  • Data Integration: Connect CRM with Ads systems, marketing automation tools, and reporting platforms (Power BI)
  • AI-Enhanced Features: Support AI-first initiatives and automation capabilities within CRM systems to streamline workflows and improve seller efficiency
  • Collaborate Across Teams: Partner with product managers, data engineers, and sales teams to align CRM capabilities with business goals
  • Ensure Quality & Compliance: Maintain data integrity, privacy compliance, and security standards

Requirements

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Solid knowledge of cloud technologies
  • Experience with large-scale systems and API design
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Solid knowledge of cloud technologies (Azure)
  • Familiarity with CRM platforms and customer data models
  • Understanding of AI/ML concepts for workflow automation
  • Excellent collaboration and communication skills
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