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Senior Software Engineer (Infrastructure)

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Helpcare AI

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

160000.00 - 250000.00 USD / Year

Job Description:

We're hiring a Senior Software Engineer (Infrastructure) to be a technical driver across teams. You're the flywheel that underpins discrete teams, making all infrastructure feel continuous. You'll tackle ambiguous problems across our full infrastructure stack and partner closely with the Backend Platform, Conversational Video Interface, and Research team.

Job Responsibility:

  • Work across across teams to own and extend our GPU infra as well as our traditional cloud infra (AWS)
  • Work closely with our external infrastructure partners to ensure stability and reliability for GPU deployments and GPU availability
  • Empower other engineers to move fast by building amazing developer experiences for setting up new systems

Requirements:

  • You're a scrappy infrastructure generalist who has seen it all
  • You've worked with GPU cloud providers and understand what's needed to build reliable systems on top of them
  • You consider AWS your second home. You're comfortable spinning up new services and building simple repeatable processes for others to leverage
  • You thrive in an ambiguous and fast changing space
  • You bring a senior mindset: you set direction, own decisions, and get things over the finish line
  • You have incredibly communication skills and can communicate complex technical ideas clearly to both technical and non-technical team members

Nice to have:

  • Experience with GCP
  • Experience with video streaming infrastructure
  • Experience working with LLMs
  • Broad knowledge of generative AI
  • Experience with EKS/K8S
What we offer:
  • flexible work schedule
  • unlimited PTO
  • competitive healthcare
  • gear stipends

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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