Senior Software Engineer III - PagerDuty Automation, PagerDuty

PagerDuty

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

122000.00 - 185000.00 CAD / Year

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Job Description:

PagerDuty is seeking a Senior Software Engineer III - PagerDuty Automation to join our diverse, customer-focused team! As a Senior Software Engineer III, you will focus on automation everywhere, workflow automation, AI Agents, and the PagerDuty platform. This is an exciting opportunity to drive automation everywhere at PagerDuty. The ideal candidate will have a strong background in TypeScript, Node, AWS, and leading implementation for large-scale SaaS products. PagerDuty Workflow Automation empowers organizations to streamline and automate complex incident and operational workflows, reducing downtime and accelerating incident resolution. As a critical part of PagerDuty's platform, Workflow Automation integrates seamlessly with existing tools, providing intuitive solutions that transform how teams respond to and manage incidents in real time.

Job Responsibility:

Lead the development, deployment, and maintenance of scalable workflow automation features and enhancements across multiple teams
Collaborate closely with Product Management, Engineering Management, and cross-functional stakeholders to define requirements and technical solutions aligned with customer needs
Provide technical leadership and mentorship within your team, ensuring best practices for Node.js, TypeScript, API development, and SaaS architectures
Identify and resolve technical ambiguities and drive architectural decisions to ensure system scalability, reliability, maintainability, and performance
Evaluate existing systems and processes to proactively identify opportunities for improvements in efficiency, quality, and automation
Contribute to cross-team planning initiatives, influencing engineering direction, and effectively communicating project status and timelines to stakeholders

Requirements:

Minimum of 6+ years of experience in software engineering roles with progressive responsibilities
Proven experience developing robust, scalable applications with Node.js and TypeScript
Strong experience designing and implementing RESTful APIs and microservices architectures at scale
Proven ability to lead cross-team technology initiatives, influencing architectural direction and ensuring alignment across multiple engineering teams
Comfortable participating in PagerDuty's on-call rotation to ensure high availability of mission-critical systems

Nice to have:

Experience with event-driven architectures, workflow engines, or automation platforms
Expertise in DevOps practices, including CI/CD pipelines (e.g., Circle CI/Buildkite, GitHub Actions)
Track record of mentoring junior engineers, providing technical leadership, and fostering a culture of engineering excellence
Ability to clearly articulate complex technical concepts to diverse audiences across the organization

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Software Engineer III - PagerDuty Automation