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Senior Software Engineer II, Care, AI Servicing Platform

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Spring Health

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

179000.00 - 240405.00 USD / Year
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Job Description:

The Care Foundations group is building a new Servicing Platform team that leverages AI and automations to develop streamlined experiences for our members and providers. We build efficient, scalable, and intuitive solutions that will grow Spring Health to new heights. Reporting to the Senior Engineering Manager - Care, this Senior Software Engineer II will be a full-time role instrumental in creating and guiding the team. You will be responsible for building a unified set of AI-powered servicing tools that automate toilsome work. You will be a technical leader involved in driving strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers. You will work closely with our Product and Engineering leadership to prioritize and execute on deliverables, as a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better.

Job Responsibility:

  • Act as a key partner to both Product and Engineering leaders, helping ensure that we’re building the right things, in the right ways
  • Take on complex requirements and distill them into a proposal of small deliverables
  • Successfully manage project priorities, deadlines, deliverables, and stakeholders
  • Create opportunities for process improvements
  • Mentor others on how to maintain and guide your team to raise the level of quality in everything we produce
  • Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team
  • Manage risks, dependencies and tradeoffs inevitable in complex project delivery

Requirements:

  • Bachelor's degree in Computer Science, Electrical Engineering, or a related field
  • 8+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry, with 2+ in leadership capacity
  • At least 3 years of experience with React, TypeScript and/or Flutter
  • At least 3 years of experience with Ruby on Rails and AWS
  • At least 2 years of experience with modern AI technologies
  • Hands on technical leadership experience leading project teams and setting technical direction
  • Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment
  • An ability to navigate ambiguity, with a bias towards rapid execution over process
  • Experience working in an early stage startup environment
  • Ability to identify and prevent decisions that are not "two-way door decisions"
What we offer:
  • Health, Dental, Vision benefits start on your first day
  • Access to HSA and FSA plans, with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Access to Wellhub
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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