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Senior Software Engineer - Customer Developer Observability

United States, San Francisco Employment contract 190000.00 - 290000.00 USD / Year · Job Posted May 04, 2026
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Job Description

We are looking for a Software Engineer to join the team, and contribute to: A full-stack team of Frontend and Backend engineers who like to balance robust design with lean development, by validating concepts with minimal effort and then being able to shift to highly reliable systems; Building and maintaining a large data tech stack (PostgreSQL, Kafka, Elasticsearch) that underpins products like API Logs and the Developer Dashboard to deliver near-real time insights. Additionally, collaborating closely with the data engineering team to surface performance trends and contextualized guidance; Working with various teams across the organization to deliver a seamless and consistent integration experience for customers

Job Responsibility

  • Bring a new perspective on best engineering practices, improvements, and opportunities
  • Lead complex technical projects from requirements analysis through architectural design, implementation, testing, and launch into production
  • Work closely with the product team to understand the scope of changes for our customers
  • Championing security, compliance and reliability challenges
  • Mentor and guide other engineers to improve their technical skills and make informed decisions
  • Launch fast and iterate often
  • Collaborate across teams and time zones to get projects over the finish line

Requirements

  • Currently working as a Senior Software Engineer or at a similar level, with demonstrated knowledge of building Java web services and designing performant relational database models (preferably PostgreSQL)
  • You have strong problem-solving skills, are comfortable navigating evolving priorities, and adapting quickly to unforeseen challenges
  • You enjoy elevating the software creation process, system design, reliability, testing, and general problem-solving of the team and broader organization
  • You have great communication skills and can articulate complex technical vision and strategy to both technical and non-technical stakeholders
  • You are skilled at collaborating with various people, including senior leaders, Product Managers, and other Software Engineers
  • You are experienced in leading technical projects in a fast-paced environment
  • You are a flexible team player with an eye for detail
  • You proactively share what you learn with the larger engineering community
  • Open to some domestic and international travel
  • 7+ years of experience in the software development industry
  • Full professional proficiency in English

Nice to have

  • Experience in Kafka and/or Elasticsearch
  • worked in customer developer experience (e.g. tooling, observability) or payment related teams in the past

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