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Senior Software Engineer - Communications Platform (Backend)

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Uber

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Location:
United States , San Francisco, California ▼

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

202000.00 - 224000.00 USD / Year
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Job Description:

The Communications Platform at Uber is responsible for building technology that enables a seamless communication channel technology that will facilitate both realtime & offline communications among Uber & its user community. This team focuses on providing a high performing, secure, reliable, and resilient ecosystem for seamless communications to all our users (Riders, Drivers, Eaters, Couriers, Restaurants, etc) through automated and innovative solutions. We are seeking a passionate and experienced Senior Software Engineer to join our Communications Platform and Comms AI teams. In this critical role, you will be responsible for architecting and building highly scalable, highly-available, mission-critical systems that power the daily communications experience for millions of Uber users. This is a unique opportunity to build a technical and architectural vision, creating an impact by delivering the next generation communication experience, across choice of channels, for a variety of marketplace products/consumers across Uber's global offerings, disrupting the gig economy.

Job Responsibility:

  • Design, build, and maintain the large-scale, intelligent communication infrastructure that supports essential business use cases and cutting-edge agentic AI experiences across Uber
  • Collaborate closely with senior engineers and cross-functional teams in Product, AI/ML, and other platform teams
  • Unlock the full potential of Uber's connected data to significantly enhance our communication channels
  • Drive the technical and architectural vision for the next generation of communication experiences
  • Create impact by delivering communication solutions across various channels for a wide range of marketplace products and consumers, disrupting the gig economy on a global scale

Requirements:

  • Bachelor's degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field
  • 4+ years of hands-on software engineering experience
  • Proficiency in Python, Go, or a general-purpose language such as Java
  • Familiarity with microservices and API design
  • Passion for building performant and scalable systems
  • Strong communication and collaboration skills
  • Demonstrated drive, resilience, and a deep sense of ownership

Nice to have:

  • Experience with communications technologies and channels such as SMS, Voice, Email, WhatsApp, or other emerging platforms
  • Experience leveraging GenAI tools for tasks like code generation, AI-driven coding agent development, or using AI to accelerate project delivery
  • Experience with GenAI in the Automatic Speech Recognition (ASR), Speech-to-Text models, or voice bot development space
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible to participate in a 401(k) plan
  • Various benefits

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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