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You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company.
Job Responsibility:
Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features
Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact
Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches
Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact
Requirements:
Strong software engineering fundamentals, including system design and API development
Hands-on experience building and shipping LLM-powered products, iterating with real user feedback
Practical experience with prompt engineering, fine-tuning, RAG, semantic search (vector databases and embeddings), agent orchestration frameworks, and evaluation/monitoring of open-ended tasks
Experience building GenAI-powered product experiences, including streaming/SSE and common UX patterns
Strong debugging and production monitoring experience
Ability to deeply understand customer needs through user research and rapid experimentation
comfortable operating as a technical PM when needed
Ability to balance divergent exploration with pragmatic execution, especially in 0 to 1 environments
Deep curiosity and passion for building GenAI applications
Nice to have:
Experience training and deploying ML models in production, including fine-tuning LLMs for domain-specific use cases
Comfortable operating in privacy- and PII-sensitive environments, with experience applying appropriate compliance and data protection controls