Senior Software Development Engineer, CVS Health

CVS Health

Location:
United States, Wilkes-Barre

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

92700.00 - 185400.00 USD / Year

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Job Description:

As a Senior Software Development Engineer, you will mentor teams, improve system reliability, build observability platforms, collaborate in transformational initiatives, enhance system resilience, and troubleshoot technical issues while offering 2nd-level support for pharmacy and IT systems.

Job Responsibility:

Mentor the team with a focus towards improving the availability, reliability and observability of CVS Specialty and Mail platforms while reducing the burden of toil
practice sustainable incident response and blameless postmortems
gain experience in building and developing observability platforms
aide instrumentation with systems skills on building and operating, monitoring, metering, logging, alerting services of distributed systems at scale
improve SLA, maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices
collaborate in transformational initiatives to improve delivery methodologies and measure KPIs to drive quality
monitor system and application health, status reporting, system upgrades, patching, and corrective actions
address system or application issues and handle open IT tickets until completion
offer 2nd Level Support for desktop builds, handheld and printer troubleshooting
lead documentation for disaster recovery efforts
implement code developed by team developers
provide creative solutions for healthcare applications related to automated dispensing technology
act as liaison between CVS Health, company pharmacies, and vendors

Requirements:

5+ years of experience working in a production pharmacy environment, including user support, hardware support, and technical support of IT/Business procedures
1+ years of experience in prescription fulfillment equipment, methods, risks and opportunities as well as knowledge of pharmacy terminology
1+ years of experience in Healthcare or Patient Benefits Management (PBM) experience
5+ years of experience in a support capacity with a combination of the following: SQL Server, Unix, Windows Server, Web Services / IIS, Linux, Oracle, Microsoft 365 Office Suite

Nice to have:

Strong analytical and problem-solving skills to ensure proper operation of order fulfillment processes
experience with project prioritization and task completion for multiple projects
server PC desktop support experience
network switch swapping experience
experience with the following technologies: MySQL, Maria DB, UDB/DB2, PostgreSQL, Kubernetes, GCP, AppDynamics, Dynatrace or similar monitoring platform, IaC, Terraform, GitHub Actions, helm
experience on python, Ansible, NodeJS
strong experience in Prometheus-Grafana
Google Cloud Architect Certification
Certified Kubernetes Administrator (CKA)
experience in Java/J2EE, Springboot
AI/ML experience

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost wellness screenings
tobacco cessation and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
September 26, 2025

Expiration:
September 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Software Development Engineer