Senior Software Developer

• Design and implement Microsoft Dynamics 365, Power Platform, and Azure solutions that align with enterprise architecture standards
• Execute both low-code development and high-level custom development using .NET, C#, and JavaScript
• Build and optimize Dynamics 365 Customer Experience modules, specifically focusing on Case Management, Knowledge Management, and Customer Service Workspace
• Ensure seamless data flow and capability between Dynamics 365 and other Microsoft cloud technologies (SaaS, PaaS, and IaaS models)
• Design and develop Dataverse environments and leverage Azure technologies, including Azure SQL and ASP.NET / .NET Core
• Manage task boards, automated build/release pipelines, and CI/CD workflows to ensure rapid and reliable software delivery
• Conduct unit tests, troubleshoot technical issues during implementation/migrations, and provide post-implementation support to resolve complex production defects

• Extensive experience with Dynamics 365, Microsoft Power Platform, and Azure solution design
• Working knowledge of .NET, C#, JavaScript, Entity Framework, and Web API development
• Hands-on experience with Customer Service Workspace, Agent experience profiles, Session templates, workstreams, and unified routing
• Proficiency across all cloud service models (SaaS, PaaS, IaaS) and extensive experience with Azure SQL and DevOps
• Demonstrated experience working in Agile/Scrum environments, utilizing Kanban and task boards for sprint delivery
• Superior analytical and problem-solving skills
• ability to present complex technical ideas in a user-friendly manner for diverse stakeholders

Professional certifications in Microsoft Dynamics 365 or Microsoft Azure are highly desirable

• Technical Versatility: Work at the intersection of low-code innovation and high-level custom C# development
• Advanced Workspace Design: Lead the configuration of modern agent experiences, including multi-session workspaces and intelligent routing
• Enterprise Scale: Contribute to large-scale, mission-critical applications that leverage the full breadth of the Microsoft Azure cloud
• Strategic Growth: Opportunity to oversee quality assurance from a technical perspective while mentoring team members in cloud best practices