Senior Soft Service Executive Job at JLL (Mumbai)

Senior Service Ambassador

The Senior Service Ambassador will be part of the Community Management and Workp...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Semi-strategic role that will involve high-level planning and guiding the team towards an end to end successful operations
Conduct training, internal journey mapping, audits to keep team in regular check of execution
Help plan & support request required by BUs and ensure requirement are met at high standards
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants
Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client
Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism
Collaborate with external vendors and service providers for efficient delivery of soft services
Coordinate with internal teams to implement necessary improvements in soft services and human experience
Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations
Building and maintaining strong relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback
Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed

Fulltime

Tenant Service Executive

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Degree in Building & Real Estate Management or its equivalent with at least 3 years of experience
Diploma in Building & Real Estate Management or its equivalent with at least 5 years of experience
Relevant experience in managing high rise commercial buildings or mixed developments
Knowledge of operation, maintenance, fit out practices and related local ordinances
Experience in formulating and implementing maintenance policies and procedures, project management for capital works
Independent with integrity, innovative, proactive, and resourceful
Good organization, problem solving and communication (verbal and written) skills
Managerial experience is essential and ability to work under pressure
Good interpersonal skills with team player qualities to manage both internal and external stakeholders

Job Responsibility

To support the Asst. Building Manager with day-to-day operation matters
Serve as the key liaison on tenants fit-out applications, requests, and feedback
Administration: To prepare weekly/monthly meeting documents and minutes
To organize social events & meetings
Operational Matters: Attend to day-to-day requests/feedback from tenants
Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services
Manage fit-out / reinstatement / A&A works
Handle and process new application and renewal of season parking
Administer and process Building's access cards (tenants / visitors / contractors)
Issuance / approving PTWs

Fulltime

Senior Field Service Engineer

Join Alfa Laval Service Team as a Field Service Engineer- Delhi. We are looking ...

Location

India , New Delhi

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

Min. qualification would be engineers graduate or diploma
Travel: Willing to travel extensively (75–80%)
License: Valid four-wheeler driving license
Technical Skills: Strong mechanical and electrical knowledge
ability to read technical drawings
Experience: 3–5 years in service/manufacturing/EPC/engineering sectors
Soft Skills: Excellent communication, customer focus, and teamwork
Safety Awareness: Commitment to safe work practices

Job Responsibility

Adhere to Alfa Laval policies and safety protocols
Use PPE correctly and report unsafe practices
Support continuous improvement in workplace safety
Perform installation, testing, repair, and maintenance of equipment
Conduct condition monitoring and energy audits
Troubleshoot technical issues and perform root cause analysis
Execute Factory and Site Acceptance Tests (FAT/SAT)
Prepare detailed service reports and maintain accurate records
Update IT systems with service execution details
Develop SOPs and troubleshooting guides

What we offer

Work in an open, collaborative environment
Build a global network and learn from diverse teams
Make a real impact on Alfa Laval’s success
Continuous learning and development opportunities

Fulltime

New

Applications Support Senior Analyst

The Applications Support Senior Analyst is a seasoned professional role. Applies...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role.
Experiences in Autosys, Unix/Linux & Windows
Soft skills in batch handling & monitoring.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.

Job Responsibility

The Application Support Senior Analyst provides technical and business support for users of Citi Applications.
This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

Manager, Technical Customer Support, Focused Services

It’s not about making a sale; it’s about providing the most secure environment f...

Location

United States , Plano

Salary:

130600.00 - 211200.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

8+ years of experience in technical support, including at least 2 years in a management or lead role within a high-touch or white-glove support environment
Proven capability to plan strategically, empower others, coach engineers, and drive exceptional performance metrics
Exceptional problem-solving skills and crisis leadership, with a strong resilience when managing critical customer situations to improve service resolution timelines
Deep technical domain expertise in troubleshooting and incident management within network security, cloud security, or enterprise IT environments
Strong background working alongside Sales, Product, and Engineering teams to optimize support strategies and improve product supportability
Outstanding communication and presentation skills, maintaining composure and a strong executive presence when engaging senior stakeholders, leading high-level customer interactions, PIRs, and QBRs

Job Responsibility

People Leadership & Team Empowerment: Guide the daily activities of your team, ensuring alignment with organizational objectives. Provide necessary resources, tools, and streamlined processes to build team autonomy and trust. Mentor engineers on technical aptitude and soft skills, facilitate professional training opportunities to connect day-to-day actions with our broader purpose, and conduct annual performance reviews that drive high performance under pressure
Service Orientation & Customer Engagement: Support engineers in diagnosing and resolving complex issues, prioritizing work, and setting clear, realistic expectations for outcomes. Lead Post-Incident Reviews (PIRs) to cultivate continuous learning from setbacks. Proactively engage in Quarterly Business Reviews (QBRs) with customers, displaying executive presence while providing support best practices and creating lasting value
Support Execution & Strategic Collaboration: Build and maintain cooperative relationships across Sales, Engineering, Product, and leadership teams to achieve common goals. Partner with the Business Operations Manager for seamless service kick-offs. Focus on operational details by overseeing case trend analysis, focusing on quality and accuracy, and collaborating across teams to implement long-term, innovative solutions. Take 100% accountability for pre-sales and post-sales decisions within your team's account portfolio
Crisis, Change, & Time Management: Spearhead change initiatives, adapting strategies smoothly through transparent, clear communication. Anticipate and proactively manage account-level escalations using AI-driven insights and prediction models. Maintain operational availability under pressure, including mandatory weekend, holiday shift work, and on-call rotational coverage

Fulltime

General Manager

The General Manager will serve as the senior operational leader for the group's ...

Location

United States , Costa Mesa

Salary:

120000.00 - 130000.00 USD / Year

The Dinex Group - Daniel Boulud

Expiration Date

July 08, 2026

Requirements

10+ years of progressive leadership experience in high-end, high-volume restaurants
Michelin-starred or Michelin-recognized experience required, preferably in a senior management role
Proven success in opening new restaurants or leading flagship locations
Strong financial acumen with demonstrated P&L ownership
Exceptional leadership, coaching, and team development skills
Ability to thrive in a fast-paced, excellence-driven environment
High emotional intelligence, polished communication style, and strong guest-facing presence
Experience operating in or adapting to California labor and regulatory environments strongly preferred

Job Responsibility

Represent ownership and brand values with integrity, professionalism, and consistency
Build, mentor, and retain a high-performing management team and service staff
Establish a culture of excellence, accountability, hospitality, and continuous improvement
Lead by example on the floor, setting the tone for service standards and guest engagement
Oversee all front-of-house and overall restaurant operations to ensure seamless, elevated service at high volumes
Ensure Michelin-level execution across service, presentation, and guest interactions
Maintain strict adherence to brand standards, service protocols, and operating procedures
Resolve guest concerns proactively and professionally, turning issues into loyalty-building opportunities
Own full P&L responsibility, including revenue growth, cost controls, and profitability
Develop and manage annual budgets, forecasts, and financial action plans

What we offer

Eligibility for a performance-based Incentive Bonus Plan (IBP) of up to 20% of salary
401(k) plan with employer matching contributions of up to 4% of salary
Competitive health insurance options, with employer contributions toward premiums based on the selected plan
Access to ancillary benefits, including dental, vision, short-term disability, Life, and AD&D insurance
Daily Family Meal
Employee discount at other Dinex properties (restrictions apply)
Opportunities for growth and advancement

Fulltime

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SAP PTP Consultant

We are currently seeking a SAP PTP Consultant to join our team in Bangalore, Kar...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A minimum of 8+ years in a senior SAP PP consultant role
End to End SAP S/4HANA implementation is a must
Collaborate with other SAP team members to ensure seamless integration across modules
Monitor and optimize Production Planning processes using SAPPP functionalities
At all times adhere to GxP and IT QMS standards and deliver highest quality process design, functional requirements, configuration, testing and documentation
Work closely with relevant business functions across all global sites to maintain a detailed and current knowledge of their organization, processes, priorities and system needs
Document configuration changes and provide training to end-users
Analyze complex warehouse processes, identify areas for improvement, and translate business requirements into functional specifications
Configure and customize SAP PP functionalities, including warehouse movements, putaway and picking strategies, storage unit management, and handling unit management
Ensure seamless integration of SAP PP with other relevant modules (MM, SD, WM, QM, IM)

Job Responsibility

Educate local teams on SAP Production Planning functionality, and SAP, in general
Refine the Plan to Manufacture process scope, identifying any gaps when necessary
Design and prototype SAP PP functionality facilitating key decision discussions in terms of functionality use
Perform system demonstrations designed to showcase the existing standard SAP functionality and secure buy-in from customers, while identifying any gaps, and/or requirements
Translate local business requirements into related configuration requirements and perform system set-ups in SAP to meet customer requirements
Identify any Reports, Interfaces, Conversions, Enhancements, Forms, Workflows and/or any other development objects necessary to bridge requirements with SAP functionality through the creation of Functional Specification documentation
Interface effectively with developers to translate Functional Specification documentation into Technical Specifications and the development of technical designs
Identify local security requirements and work with Security staff on the creation of security profiles necessary to support local needs
Perform field and value mappings associated with data conversion efforts
Perform demonstrations of the updated system, post build (Configuration and Development) activities to showcase the incorporation and validate localization requirements

Operations Director

An opportunity has arisen for a talented Operations Director to join us in ESS w...

Location

United Kingdom , Dorset

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Excellent understanding, and appreciation of what is entailed to successfully deliver Soft FM support services
Previous experience of delivering food-led support services will be very useful
Previous experience in a broadly similar service delivery sector
A military background might be of some advantage
Strong influencing, coaching and people development skills
Tactical nous, the ability to plan appropriately and the capability to execute plans to time, budget and resulting in desired outcomes
Experience of leading and managing large and complex teams over multiple geographical locations to deliver first class results
A self-starter. Excited about food, service and people and has their finger on the pulse of what is current and trending
Strong record of winning leadership
Able to build positive, collaborative relationships quickly with colleagues and clients

Job Responsibility

Responsible for multi-site delivery of a wide range of food-led Soft FM services
Managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies
Appropriately drive and review business performance and growth and nurture a service-led culture
Work closely with a wide stakeholder group to deliver collaborative, winning solutions in an exciting Defence environment
Drive value, be innovative and strive for service excellence
Develop and deliver strong leadership to your team of General Managers and support them in their development and performance through growth
Exercise tight control of your P&L
Collaborate with our regional HRBP to develop and execute a strong people strategy across your region
Champion the development and execution of a first-rate food and retail services ensuring high satisfaction rates
Grow and maintain strong, collaborative and enduring relationships with our senior client base

What we offer

Competitive salary
Company car
PerksAtWork
Access to a wide range of programs to train and develop you
Pension contribution
Attractive benefits package
Excellent development opportunities

Fulltime

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Senior Soft Service Executive

Job Description

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