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At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. The Senior Social Media Specialist supports the development and execution of Bath & Body Works’ social media strategy across owned social channels. This role is responsible for creating engaging content, handling global calendars, supporting global product launches and campaigns, monitoring performance analytics, and collaborating cross-functionally with creative, PR, influencer, ecommerce, and merchandising teams. The role requires strong project management, trend awareness, copywriting, and community engagement skills, with the ability to complete fast paced campaigns in a highly collaborative retail environment.
Job Responsibility
Develop strategic social media (Organic) plans on behalf of the brand, including (but not limited to) Facebook, Instagram, Pinterest, YouTube, Tik Tok and emerging channels
Coordinate social content for product launches, seasonal campaigns, partnerships, and brand moments for global franchise partners
Partner with creative, digital marketing, merchandising, and ecommerce teams to align messaging and campaign timing
Develop social briefs, content calendars, and campaign recaps
Monitor trends, viral moments, platform updates, and competitor activity to find opportunities
Track and report social performance metrics, engagement, reach, and conversion insights
Develop influencer and creator campaigns
Support community management and brand voice consistency across global accounts
Manage multiple projects simultaneously in a fast-paced retail environment
Present campaign results and recommendations to leadership stakeholders
Support team in delivery process including collecting links and document fonts for all creative released to franchise partners
Support in-house photoshoots including shot lists and post-production process with graphic design team execution
Requirements
Bachelor's degree in Marketing, Communications, PR, Journalism, or related field
4–6+ years of experience in social media marketing, digital marketing, or brand communications
Experience managing social campaigns for consumer, retail, beauty, fashion, or lifestyle brands preferred
Ability to think innovatively and creatively and change course as needed to achieve desired results
Strong understanding of TikTok, Instagram, Meta platforms, and emerging social trends
Experience with social scheduling and analytics tools (Sprinklr, Sprout Social, Later, Dash Hudson, etc.)
Excellent copywriting, communication, and presentation skills
Strong project management and organizational abilities
Ability to collaborate across cross-functional teams and manage competing priorities
Experience working with creative production and campaign development preferred
Some travel required
Nice to have
Paid social knowledge
Influencer marketing experience
PR/social integration
Creative briefing and feedback
Analytics and reporting interpretation
Leadership or mentoring experience
Experience supporting global or omni-channel campaigns
What we offer
Robust medical, pharmacy, dental and vision coverage
Access to onsite wellness center and pharmacy located at the Columbus, OH home office
401k with company match and Associate Stock Purchase with discount
No-cost mental health and wellbeing support through Employee Assistance Program (EAP)
Opportunity for paid time off and paid parental leave
Access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance
Tuition reimbursement and scholarship opportunities for post-secondary education programs
40% merchandise discount and gratis that encourages you to come back to your senses