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Senior Social Media Officer

United Kingdom, London or Bristol 36600.00 - 38534.00 GBP / Year · Job Posted April 12, 2026

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Job Description

We’re looking for a Senior Social Media Officer with a genuine passion for conversation, connection, and community to join our Digital Engagement Team. As the Senior Social Media Officer, you will lead the delivery of the charity’s social media activity, as well as the paid boosting strategy of social media content across all platforms. This is not a broadcasting role: it’s about fostering meaningful engagement with our supporters and raising the voices of young people and children with cancer.

Job Responsibility

  • Lead the planning, development, and execution of the organisation’s social media strategy across all major platforms
  • Lead the planning, development, and execution of the organisation’s paid boosting strategy of social media content across all major platforms
  • Lead the planning, development, and execution of our smaller paid media campaigns to deliver against briefed KPIs
  • Act as a brand and channel guardian, ensuring consistent voice, tone, messaging, and visual identity across all social content
  • Foster a supportive and engaging environment for our digital communities, responding to comments and engaging in discussions
  • Deliver and maintain our social media moderation guidelines and rota
  • Oversee the content planning process and maintain a high quality content calendar
  • Collaborate with teams across the organisation on content creation

Requirements

  • Proven experience managing and growing organisational social media channels, ideally across multiple audiences and markets
  • Demonstrable experience planning, delivering, and evaluating social media strategies and/or multi channel campaigns
  • Proven experience managing and executing paid media campaigns, ideally across multiple channels and campaign objectives
  • Strong track record of community management, including moderating discussions, protecting online spaces, and managing sensitive or complex enquiries
  • Experience producing engaging content for different platforms (copy, static, video, audio, short form reels)
  • Experience using analytics, social listening, and reporting tools to derive insights and drive continuous improvement
  • Experience project-managing the implementation of campaign tracking across various ad platforms and websites
  • Experience working with multiple stakeholders and juggling cross team projects in a fast moving environment

Nice to have

  • Experience in the third sector
  • Experience in paid media and/or email marketing

What we offer

  • Flexible working
  • Wellbeing, Thinking & Growth Days: four days a year
  • Generous annual leave allowance
  • Great family/caring leave entitlements
  • Enhanced pension
  • Access to our employee savings scheme

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